SM Mechanical LLC was established in 2009 with one main goal: to earn your trust and give you the highest level of customer satisfaction through our dedication to excellent service, prompt response and honest practices. We're the family-owned business you’ve come to trust and rely on for all your HVAC, plumbing, energy efficiency and electrical concerns. We offer a full range of HVAC services such as AC repair, heater and furnace replacement, electrical and plumbing, to name a few. Our reputation as an air conditioner repair company and all-around HVAC expert is largely due to the fact that our services are highly recommended by our existing clients. Our ever-growing clientele is made up of friends and families of our satisfied customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.