Smith & Rawlings Inc

Reviews

• JW

  John Woolford

  Jun 27, 2026
  5.0
  From the first phone call to the final installation, the entire experience was outstanding. The team arrived on time, explained everything clearly, and treated my home with respect. They carefully removed my old HVAC system and installed a new high-efficiency unit that has completely changed the comfort of my home. The difference was noticeable immediately. My house cools down much faster, the temperature stays consistent in every room, and the system runs so quietly that I barely notice it's on. I'm also looking forward to seeing the savings on my monthly energy bills. What impressed me the most was the professionalism of the technicians. They were knowledgeable, friendly, and took the time to answer all of my questions without making me feel rushed. Before they left, they made sure everything was working perfectly and cleaned up the entire work area. If you're looking for a company that provides quality products, excellent workmanship, and truly cares about customer satisfaction, I highly recommend them. Investing in this new HVAC system was one of the best decisions I've made for my home.
• PN

  pf naas

  Mar 24, 2021
  1.0
  It is my belief that Smith & Rawlins (S&R) cheats. Smith and Rawlins was my go to HVAC and plumbing company for many years. The quality of their work was good. I stopped using S&W when we moved to a new home and had a problem with hot water to the side of the house farthest from the how water heater. It took a long time for the water to arrive at tht sink. There is a small pump and thermo-controlled valve that assures instant hot water to remote areas. It's available at Home Depot. The entire kit is less that $300. It is a simple installation, solder the pump into the the hot water line ( a 1/2 hour job buy any competent worker) to circulate the water and a valve installed under the sink in the distant bathroom. That valve screws in. A five minute job. S&R charged me in excess of $900.I forget the exact amount. I have some understanding or mechanical work as the now retired Director Of Engineering for at times, both Hilton and Marriot Hotels. I know how long it would take to install this system. So, if you deduct the cost to the unit from the price paid you end up with, in excess of $600. Installation of this unit by a competent worker should take less the an hour. Even allowing an hour travel time S&R charged more that $300 per hour. That is excessive...way excessive. I brought this, IMO, overcharge up with the owned. His response was, in effect... wella', wella'. wella. He had no reasonable answer. Crooks imo. Looks elsewhere is my advice.
• MG

  Matthew Gladstone

  Oct 31, 2019
  5.0
  True, honest, and diligent professionals who have been a pleasure to work with. 100% would recommend.

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