James Thompson Plumbing & Heating

Reviews

• ED

  Erin Dalbec

  3 days ago
  5.0
  Showed up quickly to our house to fix a spigot issue. They fixed it in less than an hour. They didn’t make us pay for the quote and their price was very affordable.
• JB

  Joseph Ba

  4 days ago
  5.0
  I was referred to James Thompson Plumbing about 3 years and my only regret working with them is that I was not aware of them 15 years ago when I bought my condo. Over the last 3 years I have used them often for repairs in my kitchen, guest bathroom, new water heater and most recently to replace the shut off valves for my washing machine hookup. Although none of the services were emergencies, Joey Thompson always returned my calls for service in less than an hour, and the services were provided within 24 hours. All of the work performed over the last 3 years has been exceptional! In addition to repairs, they provided the product, i.e., with a new water heater, new faucets, new toilet, new shutoff valves, etc. Their exceptional work is equaled by their exceptional customer service. They are fast, neat and demonstrate the highest degree of professionalism. Every time their technicians came to my home, they were on time, introducing themselves and shaking hands, get the job done, and on the way out shaking your hand again and saying thank you. They are polite, courteous and respectful and always a pleasure to work with. Although I wish I found James Thompson Plumbing 15 years ago, I'm happy I found them 3 years ago and they are the only plumbing contractors I will continue to use in the future. It is extremely rare to find any company and service these days that provides such exceptional work with such exceptional customer service, with such a high degree of professionalism. Thank you Mr. Thompson, as well as your family and entire team for such great work and experiences and I look forward to working with you in the future. Joe
• RL

  Ronald Lichtenstein

  Jun 17, 2026
  5.0
  5 stars….Had a water heater leak in a condo I own in another town. Great guys to do business with, Scott and Ethan were prompt, did a great job, and with a “no mess” install, The office responded to my call for help quickly. I can’t recommend this company enough - definitely will use Thompson Plumbing again in the future.
• JO

  Jim O'Bryan

  Apr 21, 2026
  5.0
  Excellent service! My call was answered immediately and highly competent team came out to fix broken valves. Great value also. I’m already working with them on upgrades to the water heater. Highly recommended.
• RG

  Roy Gardner

  Apr 6, 2026
  5.0
  I’ve only hired them once, but I wouldn’t hesitate to call again. Had an issue with my boiler that a bigger name plumbing company quoted for twice the cost of what Thompson charged. Work was swift and explained clearly.