Abbey Glass Co

Reviews

• LS

  Liz Saunders

  Nov 22, 2025
  3.0
  NOTE- UPDATED at end of review. Disappointed in locksmith services. We just moved to Wareham & they came to service for new locks. The next day, the key was stuck in doorknob. They returned midday to fix it. The following day, we cannot get OUT of the house now (front door) via the same doorknob (or IN from the front door). Knob does not work, can’t open the front door. I called today 11:00 am (on a Sat) during open hours to ask if someone could come back & receptionist said no. They could not call the locksmith at home. She also said that “it was working when they left yesterday”. I explained that it is a fire hazard (emergency) & she said “if you look on our website, you’ll see that we don’t do emergency calls”. I feel that this is unacceptable & a very unconcerning approach to their business, especially since we called during business hours & spoke with someone. Bottom line - we paid good money for a service that clearly had issues already. They are due to come out again in 2 days (closed tomorrow). **Hopefully I can update & do a follow up on this review, after they return again** **UPDATE - Steve, I believe, did return a couple of days later, was apologetic and they installed a new doorknob (which they had with them & we paid for)- they did not charge us for labor for the visit. They also apologized in a reply to this review. We have changed our review from 1 star to 3 stars. Thank you for addressing the issue.
• JP

  Jim Patten

  Jul 15, 2020
  5.0
  Excellent service
• JC

  Joe Ciulla

  Mar 19, 2020
  5.0
  Could not be more pleased.
• RC

  Rich Chiaramonte

  Feb 12, 2020
  5.0
  Start to finish Abbey Glass is great! Friendly people in the office and cannot say enough great things about Clint. He is professional, courteous and knowledgeable in his field. HIGHLY RECOMMEND!
• CH

  chapsilv howard

  Jun 10, 2018
  1.0
  Would definitely not recommend. Were a month late on promised work date. Quote was for $90/hour labor, ended up sending 2 workers and charged $180/hour, noticed in fine print of quote that this was possible. 2nd worker had never done this work before so did much less than the other worker, although came up to speed fairly quickly. When you talk to the employees and the owner it is clear that number one priority is themselves and $, not interested in taking care of the customer. Work done was good.

Frequently Asked Questions About Abbey Glass Co