Brand Certified
Chase Harris Septic Services
4.6(104 reviews)
Certified by Chase Harris Septic Services • Aug 23, 2026
Business Details
85 Dudley Road, Sutton, MA
01590, United States
Certified by Chase Harris Septic Services • Aug 23, 2026
(508) 978-0597
Certified by Chase Harris Septic Services • Aug 23, 2026
https://www.chaseharrisseptic.com/
Certified by Chase Harris Septic Services • Aug 23, 2026
About
Certified by Chase Harris Septic Services • Aug 23, 2026
Septic System Service
Chase-Harris Septic Service provides septic pumping, repair, and installation, Title 5 inspections, portable toilet rentals, and more in Worcester County, MA, and the Blackstone Valley area.
Location
Certified by Chase Harris Septic Services • Aug 23, 2026
Hours
Certified by Chase Harris Septic Services • Aug 23, 2026
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 7 items
Explore offerings from Chase Harris Septic Services on 85 Dudley Road in Sutton, with popular services available at this location.
Reviews
4.6
104 reviews
5 stars
93
4 stars
2
3 stars0
2 stars0
1 star
9
- MTMelissa TavernaAug 11, 20261.0They came to my house almost 4 years ago. After paying them numerous times either through credit card or through check, they refused to process anything and now 4 years later is sending me to collections court. In the mean time I filed for chapter 13 bankruptcy and they are on it. The day after my court hearing from the bankruptcy I got an email “thanks for your service please give us a review”. Yet they are still trying to get money from me when they refused all of my ways of payments. Absolutely by any means stay away from them. My next is taking them court, and BBB. They are a disgrace to small town. Note it’s illegal to harass someone who filed for chapter 13
- MBMary Ruth BritoJul 14, 20261.0an agent was rude. i was asking politely about a well and septic survey. she couldve just told me you guys cant help with that but instead she told me why not just get a tape measure and measure it. if we dont need it documented we can surely do that. but we need it documented thats why i was calling to see if you can help. its not hard to be nice. and she also just keeps cutting me off.
- TMTheresa MichelsonJun 25, 20265.0The customer service woman was very nice helpful and friendly. The gentlemen who pumped out our septic tank was really friendly cordial and nice to work with.
- MTMelissa TavernaJun 22, 20261.0After paying them and them refusing to cash my check they then took me to small claims court and after showed proof that I had filed chapter 13 and it got dismissed they still are coming after me for money. Maybe if you just deposit peoples checks like a business should but instead you would rather double dip people and ruin there lives. Mind you the last time I used them was 3 years ago and they are still looking for money. I have been using another company for the last two years
- JBJimmy BerkowitzMay 27, 20265.0great local company to do work with.
Frequently Asked Questions About Chase Harris Septic Services
What do I do if there is a septic odor in my house?
First, make sure there isn’t a dry drain in a sink or shower by running water for a couple of minutes in each. A dry drain will allow gases from the septic system to get into your home. If there is still an odor, call your plumber for further evaluation.
What do I do if there is a septic odor outside?
An odor outside could come from several different sources, such as the vent on your roof, the vent over the leach field, breakout over the leach area, or from a neighbor’s septic system. Try to determine the source or call our office for help and suggestions for a solution.
What is a breakout?
A breakout occurs when the septic water (effluent) no longer gets absorbed through the leaching area. It comes to the surface, causing odors and health hazards.
How often should I pump my tank?
We recommend pumping every one to two years, depending on its age and household habits, to remove the scum and sludge layers that accumulate.
Do we need to be home while our septic tank is pumped?
We can do your septic pumping service while you are out of the house.
Does Chase-Harris Septic Service help with Title 5 inspections?
We absolutely can help with a Title 5 inspection of your septic tank.
Are there state tax credits available for Title 5 work?
Yes, there is a tax credit available! Check out the Mass.gov website to learn information about this tax credit.
What’s the blue stuff at the bottom of the portable toilet?
The blue stuff is a powerful deodorizer with disinfectant properties and lye that assists in breaking down the bodily waste. This helps eliminate the odors associated with your bodily functions and helps the portable toilet stay cleaner longer. And yes, it is actually called blue stuff.
How much space do I need for a portable toilet?
A standard portable toilet is about 90in x 44in x 44in. A handicap accessible toilet is about 91in x 67in x 67in.
If I have to rent a portable toilet in the winter, will the water freeze?
No, we use a special mixture of salt water along with the blue stuff that prevents it from freezing. There is an additional fee of $10.00 per unit per month for this during the winter, from November 1 – March 31.
How do I know how many toilets and sinks I need?
Usually, about one standard unit and one handicap unit per 60 people is more than sufficient for about 2 hours. Even just one handicap accessible unit is sufficient. We have a tool for that! Please see the usage guide* for reference. (*from the Portable Sanitation Association International). All portable toilet units come with a hand sanitizer inside the unit.
For jobsites, OSHA standards are one seat and one urinal per 40 workers. We have units with both inside, and also units with just seats inside.
Can I put personal wipes into the tank of the portable unit? It’s technically not being flushed.
No, please do not put any wipes into the unit. The wipes clog the hose the technician uses to clear the tanks which could end up causing the wastewater tank to blow.
I am having an event in a big city and I am concerned with vandalism. Am I liable for any vandalism that occurs to my rental?
We do have locks available for the units. We also have rigging kits that can attach the units to the ground to help deter knockdowns. With that being said, some vandalism you very well may not be held responsible for. However, if your unit is broken or damaged during the event, you may incur damage/replacement fees. If your unit is broken during delivery, you will NOT be held responsible for that.
Do I need to be there for delivery and removal?
That is entirely up to you. When you order your rental units, you can let us know where you’d like the units placed and whether or not you’d like to be contacted before delivery by the driver.
What does the technician do when they service my rental?
The technician will be sanitizing the interior of the unit, removing all the waste from the holding tank and replacing it with new water and blue stuff, and restocking the toilet paper, paper towels, urinal screens, scent rings, hand sanitizer, etc. During the warm seasons, the technician will also be washing the exterior of the units.
How do I know if my rentals are being serviced every week?
Inside each portable toilet is a service log our technicians date and initial each time they service the unit. We also use SLATE pages, an app that tracks all of our units. The app records each time a unit is delivered, removed, serviced, and swapped. The app can also be used by you. You scan the tag, and it can let us know if a unit needs to be serviced, if a unit has been knocked down, if you’re happy with the rental, or if you’re unhappy.
I want to put signs on the units. Can I do that?
Yes, as long as they don’t damage the units and the adhesive you use removes easily and the sign doesn’t cover any Chase/Harris signs. Please do not use drills, nails or staples to apply any signage for your events.
Do you donate any units for charitable causes?
Chase/Harris is committed to giving back when we can, especially locally. Please contact us to see if we can assist you with your cause in anyway.
What should I do if there is a septic odor inside my house?
Run water in each sink or shower for a few minutes to ensure drains are not dry, which can allow septic gases in. If the odor persists, contact a plumber for further evaluation.
What might cause a septic odor outside my home and how should I address it?
Outdoor odors can originate from the roof vent, leach field vent, leach area breakout, or neighbor's septic system. Try to identify the source or call our office for assistance with solutions.
How often should I have my septic tank pumped?
Pumping is recommended every one to two years, depending on tank age and household habits, to remove accumulated scum and sludge.
Do I need to be home during septic tank pumping?
No, the septic pumping service can be performed while you are out of the house.
Does Chase Harris Septic Services offer Title 5 inspections and related state tax credits?
Yes, we provide Title 5 inspections and there is a Massachusetts state tax credit available for this work. Refer to Mass.gov for more information.
What are the dimensions and winter considerations for portable toilet rentals?
Standard units measure approximately 90in x 44in x 44in, handicap units are larger. In winter, a special saltwater mixture prevents freezing, with an additional $10/month fee from November 1 to March 31.
How do I determine the number of portable toilets and sinks needed for an event?
For events, about one standard and one handicap unit per 60 people is sufficient for 2 hours. For jobsites, OSHA requires one seat and one urinal per 40 workers. All units include hand sanitizer.
What nearby businesses and services can customers visit along with Chase Harris Septic Services?
Nearby are Allison Engineering Associates (engineering and physical therapy), Evergreen Insulation (home improvement), Golden Gutters Roofing & Siding, Stonegate Marble and Granite (home and garden), and several automotive services like JD Byrider and Scott Carr's Auto Shack, offering varied options before or after your visit.
Are there fitness and recreational facilities near Chase Harris Septic Services?
Yes, nearby facilities include Anytime Fitness gym, Jazzercise classes, The Cycle Room at Sutton AF cycling classes, Alvah Dance art school, and Renew Spa for relaxation, ideal for customers who want to exercise or relax close to our location.
How can nearby amenities help customers visiting Chase Harris Septic Services?
Customers can conveniently combine their visit with stops at local businesses such as Pro Event for event supplies, TLC Pet Haven for pet services, or Fisherville Pond for outdoor recreation, making their trip efficient and enjoyable.
Brand Certified Facts from Chase Harris Septic Services
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