L.A.F Floors & Interiors

Reviews

• ML

  Matt L

  Jun 23, 2026
  5.0
  We had L.A.F Floors and Interiors out to do our flooring in our new salon in Worcester. We've since had them back to replace a small section due to a flood. Both times Lisa was great to work with and we appreciated her attention to detail, recommendations, and the customer service that she provided. We highly recommended them!
• JF

  Jeffrey Follett

  Apr 18, 2026
  5.0
  We ordered tile and installation for a kitchen which was being remodeled, the space between the countertop and backsplash after a year settled and the grout needed to be replaced. LAF floors sent somebody out to regrout the area without any questions or costs. I appreciate the attention to detail and the commitment to excellence. Thank you
• EG

  eric goldstein

  Feb 12, 2026
  5.0
  We have utilized L.A.F. Floors multiple times. Lisa has been amazing to work with from start to finish on our projects. She is knowledgeable and professional, and her years of experience showed. She was available and on-site when needed to be sure things were going OK. Her installers were all great and completed everything timely and as expected. Each day they left our home clean and as they found it. We will use L.A.F. Floors again in the future
• KS

  Krzysztof Szemiot

  Feb 11, 2026
  1.0
  We remodeled our kitchen with Ideal Kitchen company based in West Boylston and L. A. F Floors and Interiors was their subcontractor taking care of the backsplash and wood floor. There is no such thing called Customer Service in this company. Even during the earlier scheduled appointments there were no staff members available to talk to us - to provide pricing and recommendations. The backsplash was done well by the tile crew however the wood floor was done extremely poorly and this crew was not professional. They didn’t preselect the boards and installed them as they came out of the box, with big knots, holes and epoxy filled knots prominently showcased. After pointing them out many times to Lisa Freilich, the manager of L. A. F Floors and Interiors, a gentleman from the wood flooring distribution company and Dino Simila, the owner of Ideal Kitchen, she finally agreed (after an unnecessary amount of back and forth) to replace part of the floor in our kitchen. The floor still is not perfect, with many gaps between the replaced boards, uneven surfaces and different shades of the wood instead of the knots and epoxy holes. Stay far away from L. A. F Floors and Interiors!
• RR

  Rob

  Feb 11, 2022
  5.0
  If you want quality material and professional installation, this is your place

Frequently Asked Questions About L.A.F Floors & Interiors