The WIN Waste Saugus waste-to-energy facility diverts residential and commercial waste from landfills and converts it into renewable energy that powers homes in the communities we serve.
Each year, WIN Waste Saugus converts about 383,000 tons of post-recycled waste into renewable energy through a highly efficient combustion process that meets strict federal and state standards. The renewable energy generated at the Saugus waste-to-energy facility is enough to power the equivalent of 16,800+ local homes and businesses.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.