TSD Electric LLC

Reviews

• ES

  Elle Smith

  Oct 7, 2026
  5.0
  We had a great experience working with TSD Electric to install our whole-house generator (generac) and connect our outdoor kitchen. The team was friendly, professional, and easy to work with. They took the time to understand our needs, explain the various options along with pros & cons, answered all of our questions, and were incredibly thorough throughout the installation. The entire staff was excellent, and the quality of their work was outstanding. They made the whole process easy and stress-free, and we would definitely recommend them! Thanks Ioannis and team!
• KB

  Kylee B-R

  Feb 6, 2025
  1.0
  I hardly ever leave reviews (positive or negative), but our experience with TSD has been so bad that I feel the need to warn others. DISCLAIMER: This review is solely in regards to getting a Generac generator through them; I can’t speak on behalf of their other services. We bought a new house in December of 2023, and by 1/9/24 had gotten a proposal for a generator from them. We immediately paid over $6,000 for the required deposit (50%), and was told it could take 6-8 weeks, which we were fine with. I called 2-3 times between 1/9 and 4/15 for an update due to not hearing from them, and was told the delay had been “because of the awful weather” (despite it being a record-low year for snow fall). We wanted the generator for the winter because we had 2 kids under 2 years old, but that was besides the point. 3 months later the generator gets installed on 4/26. We pay the remaining $6,000 balance immediately. We then got the “red light” indicating a problem several times between April and October, and called every time despite us paying for the plan that supposedly has the generator monitored by them 24/7. October rolls around, and the red light remained on for 2 weeks straight. We again call, and they send someone out to replace the battery because it was “completely dead”. Mind you, the generator had not been used a single time since it was installed. I was informed that we would need to pay $185 for the battery to be replaced, even though I was also told it was at no fault of our own, and batteries typically last 3-5 years. So they replace the battery. My husband then calls the office to complain about how ridiculous it is to be forced to pay for what we can only assume was a bad battery. They waive the charge, and admit they can send it back to Generac as faulty. Why they didn’t just offer to do that in the beginning is beyond me. Within 3 weeks the light is red again. I once again call on 11/18, and am told the whole system likely needs to be replaced. Fine. I hear nothing back, so 12/11 comes and I call again. I’m told they are still waiting to hear back from Generac. It’s now February 6, and we’ve still heard nothing. Fortunately, we haven’t lost power this winter, but it looks like we will have a second winter without a functioning generator that we paid $12,909 for. All of this to say that I would recommend using a different company if you’re looking to have a generator installed and managed. Pros are they are very responsive when you call, in regard to them always answering the phone or calling back quickly. TSD seems to have great reviews and a great reputation, but unfortunately at this point we aren’t having that experience. I would be happy to update my review when/if this gets resolved. We just want a working generator 😩
• DB

  Daniel B

  Oct 31, 2024
  5.0
  We would highly recommend TSD for any electrical project, large or small. TSD provided comprehensive electrical contracting for our recent whole home renovation. Their work and communication with us throughout the project was first-rate. The whole team -- Ioannis, Jon, Matty, Vasil, and Maria -- were professional, knowledgeable, and accommodating during an otherwise challenging project. We would not hesitate to use them again in the future!
• SK

  Steve Krug

  Dec 16, 2023
  5.0
  TSD installed an 18Kw Generac backup up generator at our home in Brookline, and we’re very glad we hired them. The town of Brookline made it very difficult, taking forever to approve the location, but Yanni and Maria persisted and finally got it done. And all the people they got to work on it—electricians and plumbers—were also professional, friendly, and thorough. Very glad to recommend them!

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