Pierce Plumbing and HVAC LLC

Reviews

• HT

  Hanson Bechat (Hearthstone Realty Trust)

  May 8, 2026
  2.0
  I've used Pierce Plumbing twice: once for a combi boiler and once for an in-unit gas HVAC, and both experiences followed the same frustrating pattern. Each visit started with an $89 diagnostic fee, after which a technician briefly inspected the unit and concluded it was "too old to repair" and needed full replacement. These assessments came with little technical explanation and were delivered by a young tech with under two years of experience, which made it difficult to trust the diagnosis. The first time, I went ahead with a full boiler replacement, a decision I now regret, as I believe the unit had more life left in it. The second time, they replaced parts on my wall heater, charged nearly $500, and still came back with the same conclusion: replace it. Conveniently, they were happy to sell and install a new one. The staff is genuinely friendly, and I don't doubt their intentions. However, what this company consistently lacks is experienced technicians capable of thorough diagnostics and actual repairs. If you're looking for someone to fix your HVAC, I'd recommend getting a second opinion before committing. If you're already planning a full replacement, they may be fine — but don't pay $89 expecting a real diagnosis.
• LM

  Linda Manning

  May 7, 2026
  5.0
  Nick was wonderful in getting the process in motion with estimates, paperwork and permit. He was so accessible and always answered my questions in a timely fashion. So pleased with the work done by Matt and Cam. Very professional and thorough when installing my boiler system. They were very conscious of keeping my home clean and left my basement spotless when they left. I would highly recommend Pierce Plumbing.
• JF

  Jake Ford

  Mar 12, 2026
  5.0
  We have been using pierce plumbing for over 20 years now. They some of the smartest tradesmen I have met in my 15 years doing construction. Their knowledge of the systems and products they installing is by far the best in the business. Using them gives us peace of mind that the job is always done correctly.
• RL

  Robert Lalancette

  Jan 23, 2026
  5.0
  Had a boiler water leak problem on a Sunday in January. Called and Dwight was there ASAP. Fixed the leak, checked everything and left us in great shape!
• LW

  Lyle Webster

  Dec 22, 2025
  5.0
  Pierce is our Plumbing & HVAC contractor for our family. We needed to seek out change last year after our previous company was overtaken by a larger entity that robbed them of all of their ability to provide caring service. Pierce had to figure out some problems that the preceding company had left in place after they had changed hands. It took a few trips to analyze and repair everything that was left behind and poorly functioning, but everything is working properly now, and we are delighted with the care we have received.

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