Demers Plate Glass Co

Reviews

• CC

  Colleen Cronin

  Mar 26, 2026
  1.0
  If you don't want to read the whole review, just look at the photos - this is my window AFTER they "repaired" it. I dropped off a few windows at Demers in late October 2025, including one large picture window. It seemed to take a long time, but I figured they were busy. I've worked a lot in the service industry, so I am pretty patient, understanding and polite in these situations. In December, I got a call that they were ready for pick up. The shop guy helped my boyfriend load the large window in the truck and said we were all set. BUT when we got home, the black sealer they had used on the large window had shifted. So now there was black sealer all over the window and the window was no longer sealed in the frame. I sent Demers pictures and they told me to wash it off but not to use soap or even paper towels because it would scratch the pane (it was actually a type of plastic instead of glass). I told them that it wasn't working, but they stopped responding to me. So I brought the window into their shop again. They sent me quotes to fix the window AGAIN, but I was kind of upset. They had called and told me the window was READY FOR PICK UP, but clearly it was still wet and shouldn't have been moved. They even helped us load it into the truck! I emailed them to express my disappointment and requested they fix it without charge since the damage occurred as a result of them telling me it was ready when clearly it wasn't. OVER TWO MONTHS LATER they emailed me back saying that they refused to fix it because the damage was not their fault! Did I put black sealer on the window? Did I show up randomly to pick it up when it wasn't ready? Was I pushy and rushed them to finish? Nope. So what is stopping them from doing shoddy work that breaks immediately and then charging you to repair something again? Nothing I guess.
• GK

  Georgia Kritikos

  Jan 23, 2024
  5.0
  DEMERS QUALITY WORK SINCE 1935
• KW

  Karen Wright

  Dec 27, 2022
  5.0
  Demers is fantastic. Called them regarding a window that blew out of my elderly dad’s attic. They responded immediately. Thank you, Barbara, Kevin and Christine Wishing you all a very Happy New Year Additionally, Demers also did some screen work at my home this summer and they did a great job. Kevin was fabulous.
• MM

  Marc Mattson

  Dec 12, 2021
  5.0
  Great place to do business with. The people there are friendly and knowledgeable and take the extra steps to make sure you have exactly what you need and are completely satisfied. Highly recommend them.
• GC

  Gavin C

  Dec 2, 2017
  5.0
  Great glass shop from replacent panes mirrors, and custom windows

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