Patriot Plumbing & Heating Inc

Reviews

• JH

  John Hampton

  Sep 16, 2023
  1.0
  If I could give negative stars I would. They were hired by a contractor who was hired by our homeowners insurance. They are not allowed back on our property and we seriously considered pressing charges/filing a police report. The first time they came out was fine. The second time they came out I got to listen to a poor guy get screamed and sworn at by Mike over the phone for about 15-20 minutes, after he did his best trying to fix a tricky situation that needed a special tool to finish. The third time I don't know because no one was at the house. They entered our home without approval. They left the outside door ajar and the door to the construction area wide open, so our cat could have gotten out of the house or stuck/hurt in the construction area. No to mention that is breaking and entering, and the fear that someone had been in our home. We only realized it was the plumbers when we saw the issue from the prior visit was fixed. They had tried to reach me but I couldn't answer as I was in meetings at work, they decided to enter anyway despite being told by the contractor to not enter unless we had given permission. When confronted Mike said 'well you wanted it done, right?' and was so infuriatingly blasé about it all. All involved know that we will not allow them to set foot in our home again, and we seriously considered pressing charges for breaking and entering
• MT

  Michael Tighe

  Jun 5, 2022
  5.0
  These guys are very very knowledgeable actually the best. Give them a call. You won't be disappointed
• TK

  Thomas K

  Oct 25, 2019
  1.0
  the company did not show up to the appointment. I had scheduled my day around this appointment as I have heat. No courtesy call or any form of communication until I called a few hours later. I then made another appointment the following week. Spoke to Scott for a 7AM appointment then decided to not show up. Try them at your own risk. My tankless system they installed also failed after one year, that attest to their ability as plumbers. Also, anyone who installs a tankless would know that EVERY TANKLESS SYSTEM needs an isolation valve for descaling. It was never installed. Come on.... that is just incompetence.