Jacuzzi Bath Remodel by Capital

Reviews

• JR

  Janet Rengucci

  Aug 21, 2026
  5.0
  I called Jacuzzi by Capital because they have a high quality reputation, and I was not disappointed. John the product specialist explained the process, assisted me with affordability options, helped me design what I want. Not long after, the crew came and did a tremendous job making it a reality. I enthusiastically recommend Jacuzzi Bath Remodel by Capital. Janet R in Chatham MA
• KS

  Kathy Skrabut

  Aug 5, 2026
  5.0
  Outstanding experience exploring design, product options, and construction process with Jeff Rosenspan. His approach reflected the high-level quality associated with the Jacuzzi brand. Details were reviewed, questions were clarified, and the importance of customer satisfaction permeated the entire presentation. Jeff exemplifies the very best in establishing a relationship with potential customers, assuring that the finished product will reflect their specific needs and design preferences.
• VB

  Vallee Bordinaro

  Aug 5, 2026
  5.0
  Was looking for ideas & and an estimate for a walk in shower. I had an appointment with Jeff Rosenspan from Jacuzzi. I can’t say enough about his knowledge, help & time he gave me. I loved the options that are available to do this project from the company. Although I have put the remodel off until after the new year, he and Jacuzzi get a 5 star rating.
• AC

  Anthony Cogliano

  Jul 29, 2026
  1.0
  Won’t stop calling and texting me after I’ve told them numerous times they have the wrong number
• DO

  Dottie OLeary

  Jun 26, 2026
  1.0
  We are in the middle of installation right now at my elderly mother’s house. She spent A LOT more money than we hoped to spend because she wanted the Jacuzzi name. The sales person did his job and said all the right things. He said it’ll be done in 2 days, possibly part of a 3rd day. This was completely false. When materials came in I scheduled installation for early June. On the appointment day no one showed. I called three different numbers and texted the sales person. When I got a call back I was told there was a miscommunication and I was scheduled for 2 weeks later, this past Monday. Then that appointment was changed to Tuesday. The demo was done and shower base was installed in a few hours that day, and we were told we had to wait for 2 inspectors from the city, then they’d be back. It’s now 3 days later, after business hours, and only 1 of the inspectors has been here. And now we have no idea when to expect the other inspector or the contractors to come back, and now have no shower for the weekend. I’ve texted the salesperson about this but he has only replied once to multiple messages from me. We are very disappointed and feel like we were misled by the salesperson. For the amount my mother is spending, it should not be this difficult and take this long.

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