Southern Air Heating & Cooling is an award-winning cooling, heating, and home services company serving much of Louisiana, including Shreveport, Monroe, Alexandria, Leesville, and Ruston. Our team of professionals is known for our outstanding HVAC expertise and our commitment to serving you, our customer. From our 24/7 emergency repair at no extra charge to our “Fixed Right Or It’s Free” promise and the other Ironclad Guarantees we stand by, Southern Air is the team to trust for all your home’s cooling and heating needs. We even offer expert plumbing services at our Alexandria location! No matter what your home needs, give us a call at Southern Air today for friendly, service-oriented professionals who are ready to help.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.