Benjamin Franklin Plumbing

Reviews

• EP

  Elizabeth Palazzolo

  2 days ago
  5.0
  Rene was such a hard worker. My tub wasn’t draining and he had to really work hard to get a part that wasn’t moving inside the pipe replaced. He had to get really dirty crawling in the closet and opening a hole in the kitchen to access the pipe. Even so he stayed positive and fixed the issue. My dad was so grateful. I was grateful as my dad and I have been through a lot as my mom just passed away. So Rene helping us like that meant a lot.
• LB

  Leslie Brennan

  2 days ago
  5.0
  Jon and Gereme were very punctual, professional, and polite. It only took Jon less than 30 minutes to clear the clogged kitchen sink and put everything back together. Alsi, the cost of the repair was very fair. He helped to explain what caused it and what I can try to do to prevent it. If I ever have another plumbing repair I know who I will be calling. Thank you Benjamin Franklin!
• SC

  Shereka Ceazer

  Jul 28, 2026
  5.0
  This was the best plumbing experience I’ve had. John and Gereme’ were kind, personable, and polite, and they took the time to explain everything in detail. They diagnosed and fixed my toilets quickly and without a hitch. I really appreciated how fast they arrived and resolved the issue. 10/10, would highly recommend.
• IR

  Ileana Fuentes R

  Jul 23, 2026
  5.0
  I called BF to service my water heater. I was able to get a fair price and to get someone to com bout the same day. Cristian showed up on time, walked me through the service he was going to preform and answer all my questions. He was very professional and knowledgeable. I highly recommend Benjamin Franklin Plumbing.
• BH

  Bruce Hayes

  Jul 17, 2026
  5.0
  Initially my problem was a stopped up toilet and a plumber was sent out to assist. He claimed to have resolved the problem but unfortunately it wasn’t. After reaching out to management another plumber was sent out to resolve the issue. He discovered that it wasn’t the drain but something was clogged in the toilet suggesting replacing the toilet because whatever it was couldn’t be reached. After discussing it with management they agreed to cover the price for a new toilet and have someone come to install it (I had paid for cleaning the drainage and toilet rebuild $825) after I already purchased a new toilet. The second plumber was insistent on helping resolve the issue so he reach out to his colleague who he believed could help. So they came out and they recovered what was causing the blockage (AirPod case). So I was able to use my same toilet and they helped with returning the new toilet. I totally satisfied with how they helped resolve this issue and definitely recommend them for any plumbing needs. I can’t remember the two guys name but they definitely are 5 star plumbers. Thanks again for your assistance.