You can depend on us 24 hours a day, seven days a week. Somebody is always on call! We also offer marine services for air conditioning, refrigeration, and heating.
Great experience with this AC repair company! They replaced my blower motor over the weekend, arrived right on time, and did an excellent job. The technician was professional, efficient, and made sure everything was working properly before leaving. Highly recommend!
JH
John Hansen
Sep 22, 2026
5.0
We really appreciate Cole Air! Our AC went out last week and they came out right away and fixed it wonderfully, even though Robert got stuck in a storm! He came back the very next day to finish and we are so happy to be cool! Thank you.
DS
Derek Storm
Sep 18, 2026
1.0
Callout fee was $235 on Sunday which is fine. I had other companies work on my system prior to Cole air. Technician basically said he doesn’t like working behind other people. Idk how much troubleshooting he did because the report he wrote up sounded like everything I told him from the beginning. We agreed I probably needed a new unit. He spent 1 hour “troubleshooting” and 1 hour measuring everything to quote me for replacing the whole system. Then proceeded to charge me $327 for the time he was at my home. It was my understanding that quotes were free but apparently he charged me his weekend callout rate the whole time even though half the time was spent “quoting” me for a new system and not diagnosing my issue. I rate Cole air 0/10 because when I called to complain the lady that answers the phone was rude to me and never gave me a return call.
NH
N H
Sep 15, 2026
1.0
Hired this company because the ac was not cooling as it should. Young man came out, bent over and looked at the outdoor condenser unit, (didn't touch it, just looked) said it was probably not cooling properly because it was dirty. Said it would be $325 if he cleaned it. He never checked or tested anything. That "look" cost $125.....for nothing! Other than this "repair" person, it may be a decent company but I won't waste another $125 to find out. Hired someone else to fix the problem.
MP
Mark Perry
Sep 10, 2026
1.0
Called this A/C company to come and look at a non profilt verteran organization. a female tech came out and claimed we had a leak, said that she filled it up and left, did not even attampt to fix or find said leak, charged us close to $400. We called to ask them if they was going to come out to repair it. They claimed they would have to make a new ticket and send a different tech out because the other person wasnt able to do repairs and charge us again. We called another A/C companny to come out to check it out, they found no leaks, the issue was the drain pan was clogged and full of water, the shut off kept the a/c from running properly. This unit was filled with freon prior to the summer months also, I fell as this company scammed us out of $400 and didnt do anything.
Cole Air offers 24/7 HVAC services including air conditioning, heating, refrigeration, and marine services.
Where is Cole Air located?
Cole Air is located at 620 Marilyn Rd, Lake Charles, LA 70611, USA.
What are the business hours for Cole Air?
Cole Air operates 24 hours a day, 7 days a week, with service available round the clock every day.
Does Cole Air offer emergency services?
Yes, Cole Air provides 24/7 emergency services and someone is always on call.
What payment methods does Cole Air accept?
Cole Air accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Cole Air?
You can contact Cole Air by calling +1 337-855-6628 or via email at coleairinclakecharles@gmail.com.
Does Cole Air require appointments for their services?
Yes, Cole Air requires appointments for their HVAC services.
What are some nearby points of interest around Cole Air?
Nearby points of interest include Calcasieu River RV Park, ideal for RV travelers, and The Refuge which is a local church; customers can visit these places before or after their service appointments.
How can knowing about Calcasieu River RV Park help when visiting Cole Air?
If you are traveling in an RV, Calcasieu River RV Park nearby can be a convenient place to stay while accessing Cole Air's services in Lake Charles.
Are there other Cole Air service locations nearby?
Yes, Cole Air has other service points nearby, which provides customers with flexible options for HVAC services in the area.
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