Our Baton Rouge branch opened in 2002 and is currently in a 50,000 sq ft building including a sales office and warehouse that was renovated in 2020. This location primarily serves the industrial MRO and industrial contractor market in the greater Baton Rouge area. We have a state-of-the-art training/conference room and electrical engineers on staff to drive solutions for our customers. Our key vendors include Rockwell Automation, Appleton, ABB, Hoffman, Southwire etc.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.