Tony was excellent and a personable service man. He was was extremely knowledgeable and patient. He also was very detailed in explaining his work.
Thank You Tony for your great customer service!!!
JM
Jeffrey Merkle
2 days ago
Luke was very professional and provided good information to make decisions on additional maintenance. It was not a hard sales pitch. I appreciated that.
MW
Michael Washington
Oct 20, 2026
First time customer and I was pleased with the professionalism and knowledge of the technician. He installed a new tankless water heater and completed it in a timely matter. He also noticed a gas scent coming from my gas meter, sprayed a liquid substance on the pipes & recommended I contact the gas company. I did and was told I had a leak & the gas meter was replaced Sunday. Thanks Allen for a job well done and bringing the gas meter issue to my attention.
CR
Christopher Rovee
Oct 9, 2026
I pay monthly for an AccuTemp service contract that includes two HVAC inspections a year. So far this year, neither has happened. In July, they no-showed entirely, and the earliest replacement slot was October (!). Then on the morning of my October 1 appointment, they called to cancel again and offered November 24, seven MORE weeks out.
When I noted that I’m paying $300 per year for a service which they keep failing to deliver, I was told that the service manager would call me. Eight days later, no call.
The technicians who used to come were pleasant, and this is why I'm giving 2 stars instead of 1. But they regularly pitched upsells, which I always declined. I suspect that’s why my contracted visits now go to the back of the line. A service contract that never delivers service is just a recurring charge. I’ll be filing a BBB complaint, canceling my contract once I’ve gotten a year’s worth of value from it (if that's possible), and taking my business elsewhere.
AC
Aidan Carter
Oct 6, 2026
Had a new unit installed in March. Took them 4 days to get the A/C working properly, and ruined a large patch of drywall in my daughter's room due to a leaking drain line.
Even though they assured me they would fix the damage they caused, no one followed up about the repair all summer, even after I called multiple times and requested that they fix the drywall as they promised they would. It seems like none of the messages I left with their "digital assistant" made it through to anybody, if they did then they were ignored.
6 months later, my almost brand new unit is no longer blowing cold air. A tech came last week and claims he fixed the issue, but the problem has not been fixed. This will be the 8th time in the last 6 months that I've had to stay home from work so that another tech can come and insist that they have fixed my unit so that they can pass it on to the next tech.
Edit: Changed from 1 star to 2 stars because Tristan V. helped make sure my drywall was fixed and promptly fixed a leak that was caused by the installation crew.