Certified by E&M Heating, Plumbing & Air Conditioning • May 17, 2026
HVAC ContractorPlumberAir Conditioning Contractor
E&M Heating, Plumbing & Air Conditioning provides HVAC services, appliance installations, specialized plumbing, seasonal maintenance, and more in Western Kentucky.
For over 45 years, we have been one of the top HVAC companies in Western Kentucky. As a family-owned business, we understand the value of a well-functioning home. Our team offers a full range of heating, air conditioning, and plumbing repairs to keep your living space comfortable year-round. Our skilled technicians are equipped to handle any HVAC or plumbing issue, regardless of its complexity. Our work is backed by a 100% satisfaction guarantee.
Details
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Location
Certified by E&M Heating, Plumbing & Air Conditioning • May 17, 2026
Certified by E&M Heating, Plumbing & Air Conditioning • May 17, 2026
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20267:00 AM - 5:00 PM
7/4/2026Closed
9/7/20267:00 AM - 5:00 PM
Reviews
4.8
231 reviews
5 stars
210
4 stars
12
3 stars3
2 stars0
1 star
6
JD
james deno
today
5.0
Professional service at it best.
Charlie is just he best.
KK
Kevin Kutella
3 days ago
3.0
Professional workers and arrived on time, my only issue is 215.00 for a kitchen sink stoppage and they took their time did clean up but a loose pipe leaked and I had to get a gasket and put it on couldn't afford them to come back . I guess they all plumbers charge the same but it is still not right 215.00 for an hour. Next I buy a lot of liquid fire or replace the whole house plumbing
CD
Cathy Dunville
May 12, 2026
5.0
I encountered some issues with my kitchen sink draining and garbage disposal. I called E&M and they had technicians to my home within an hour. They were extremely respectful to my home, courtesy to my animals and I, and even offered tips on how to be proactive in avoiding a similar situation from occurring in the future. I would highly recommend their services to anyone!! Thank you!
AK
Annette Klee
Apr 30, 2026
5.0
Our experience with this company has been great. Everyone is friendly and helpful and the tecs explains everything in terms I can understand. We always have a really good experience.
SZ
Sandy Ziegler
Mar 23, 2026
5.0
Very professional and informational was very efficient . Very good on letting us know when they would be here . Please with them every time .
Frequently Asked Questions About E&M Heating, Plumbing & Air Conditioning
What is the SEER rating?
The seasonal energy efficiency ratio (SEER) measures the efficiency of heating and cooling equipment. It represents the cooling output per dollar of electricity consumed, compared to other systems. SEER ratings typically range from 13 to 21, with higher numbers indicating greater efficiency. For instance, a 3-ton unit might have a SEER rating of 13, 14, or 15.
Why is the SEER rating on the Energy Guide different than what my dealer quoted?
The SEER rating of a system is determined by the combination of equipment installed in your home. While each split system cooling unit has a nominal SEER rating, this can be increased by upgrading the indoor unit within the same series. Both outdoor equipment (heat pump or air conditioner) and indoor equipment (evaporator coil and furnace, or air handler) contribute significantly to the overall rating.
Why should I have regular (or preventive) maintenance? And how often should I have it performed?
Regular maintenance is crucial for maximizing the lifespan of your heating and cooling systems and preventing common equipment failures. These systems endure significant wear and tear due to constant operation. Preventive maintenance inspections can identify issues such as leaks, rust, rot, soot, frayed wires, and corroded electrical contacts. It's advisable to schedule maintenance regularly to ensure optimal efficiency and avoid potential future problems.
What equipment requires regular (or preventive) maintenance?
Heat pumps and air conditioners should undergo professional maintenance twice yearly, in spring and fall. For boiler and furnace systems, inspections should cover ductwork, pipes, dampers, valves, chimney, registers, radiators, pumps, blowers, fuel lines, oil tank, and all components of the furnace and boiler. Heat pump and air conditioning unit inspections should also include examinations of the fan, compressor, indoor and outdoor coils, and refrigerant lines.
I need help troubleshooting a problem with my equipment.
As your local Trane dealer, E&M Heating, Plumbing & Air Conditioning is well-equipped to assist with troubleshooting. We also have access to Trane's network of troubleshooting technicians at distribution centers nationwide. In cases requiring additional factory support, we will contact our factory-supported service managers for assistance.
What are the advantages of a programmable thermostat?
Programmable thermostats offer greater accuracy and efficiency compared to mercury-containing thermostats due to their electronic nature. They allow for automatic temperature control at different times of the day without manual adjustment. This automation ensures consistent temperature management without the risk of forgetting to change settings.
What type of filter should I use? And how often should I replace it?
While standard filters maintain system and ductwork cleanliness, media air cleaners are more effective for improving indoor air quality. A media filter, positioned between the main return duct and blower cabinet, can enhance dust and particle removal up to seven times more than a standard filter. Pleated media filters offer even higher filtration, removing various particles including airborne viruses. It's important to select a filter that matches your blower's capacity. For optimal performance, disposable filters should be replaced monthly, while washable filters should be cleaned monthly.
Why can't I find the correct size furnace filter at my local home improvement store for my Trane Brand Equipment?
Trane filters are manufactured using higher-quality materials than typical disposable filters found in retail stores. As a result, replacement Trane filters are exclusively available through authorized Trane dealers. It's worth noting that some Trane filters are reusable and can be hand-washed in cold water.
Where can I get parts for my Trane equipment?
As an authorized Trane dealer, E&M Heating, Plumbing & Air Conditioning is the most reliable source for identifying and supplying the correct, up-to-date parts for your system. We can also provide information on pricing and availability of Trane components.
What does my warranty cover?
The standard factory warranty from Trane covers parts that fail due to defects during the warranty period. Labor costs are not included in this coverage. Your warranty certificate, which contains specific information about model numbers, serial numbers, and installation dates, was provided in your homeowner information packet. E&M Heating, Plumbing & Air Conditioning registers all Trane equipment we install to ensure your 10-year parts warranty. If you can't locate your warranty certificate, we can provide that information. Additionally, with our Total Comfort Plan, you'll receive a ten-year parts and labor warranty on your Trane equipment.
What services does E&M Heating, Plumbing & Air Conditioning offer?
E&M provides HVAC services, appliance installations, specialized plumbing, seasonal maintenance, and more in Western Kentucky.
What brands does E&M Heating, Plumbing & Air Conditioning work with?
They work with brands including Trane, Mitsubishi, Amana, WaterFurnace, AO Smith, and Navien.
What are E&M Heating, Plumbing & Air Conditioning's regular business hours?
They are open Monday through Friday from 7:00 AM to 5:00 PM and closed on weekends.
Does E&M Heating, Plumbing & Air Conditioning offer emergency services?
Yes, emergency services are available on weekends.
What payment options does E&M Heating, Plumbing & Air Conditioning accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
What is the importance of regular HVAC maintenance?
Regular maintenance maximizes equipment lifespan, prevents failures, and identifies issues like leaks and corrosion to ensure efficiency.
How does the SEER rating affect my heating and cooling equipment?
SEER measures the efficiency of heating and cooling equipment; higher ratings mean greater energy efficiency and lower operating costs.
Where is E&M Heating, Plumbing & Air Conditioning located?
They are located at 51 E Madison St, Sebree, KY 42455, USA.
What nearby restaurants can I visit when I come to E&M Heating, Plumbing & Air Conditioning?
Nearby restaurants include Subway, Hunt Brothers Pizza, and Southern Table, making it convenient to grab a meal before or after your visit.
Are there convenient banks near E&M Heating, Plumbing & Air Conditioning?
Yes, Independence Bank is nearby, providing easy access to financial services for customers visiting the business.
What gas stations are close to E&M Heating, Plumbing & Air Conditioning for refueling needs?
Nearby gas stations include EZ, ARCO, E-Z Service, Kangaroo Express, and Marathon, convenient for customers traveling to or from the business.
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