Sanctuary Falls is a new home community located in Prospect, KY that offers open-concept ranch and two-story floorplans with contemporary designs and a blend of style and functionality. This community has homes in two distinct series: the Serenity Series, providing options for low-maintenance homes with accessibility and HOA-managed lawncare, and the Regal Series, providing options for up-scale floorplans and premium finishes. These homes are set in the prestigious North Oldham County school district and within each reach of Norton Commons and its popular town center, all while in close proximity to some of the city’s top medical facilities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.