Paul Heating and Cooling

Reviews

• KO

  Kerwin Octavo

  Feb 23, 2026
  1.0
  Heat pump wasn't heating the house. When technician arrived, he saw we had a Google Nest thermostat and immediately said that he's not familiar with those and we might have to get someone else. I convinced him to at least try and fix the heat after showing him how the thermostat works (odd that he didn't know how to operate a smart thermostat). He then proceeded to say it was a wiring issue, did some kind of repair on the unit and said it should be fixed. It was not. The unit the next day was blowing only cold air again. I then called the company back to have them come out and properly fix it this time. I was told the technician was out sick today but then after pushing them that I need this fixed asap, he suddenly wasn't sick anymore and I was told to await a call from him. He called and told me that in his professional opinion I should replace the whole unit. WHAT?! The unit is only 7 years old! I immediately called another HVAC company to take a look and they diagnosed and fixed the issue within 30 mins and for only a few hundred bucks. I would never recommend this company for any HVAC services
• LA

  Lavinia Amos

  Dec 30, 2025
  5.0
  AJ and Keith were very nice and professional. They were able to answer any questions that my mom and I had. AJ reached out a couple days later to check on us to make sure we were okay.
• RC

  Ricardo Croft

  Jul 20, 2024
  5.0
  I can’t recommend this company enough. Our HVAC system went out at the hottest part of the summer. Clark and AJ took care of my family quickly and were so efficient during the process. They had our new system installed in a timely manner and even called to follow up to see how things were going. They genuinely care for their customers and it shows. Please use them for all of your HVAC needs!
• WB

  Walter Brewer

  Feb 3, 2024
  5.0
  AJ was extremely knowledgeable and very professional. I respect his work.