Maeser Master Services

Reviews

• DL

  D Lay

  5 days ago
  5.0
  Great communication before and after. Shawn worked really hard on a very tricky small working space and stairs to install my new water heater replacement. He quoted me several options prior as well so I could make an informed decision. Shawn also fixed my garbage disposal and replaced my washer and dryer connection. Explained the warranty too. Gave me additional discount for doing all same day and being a Maeser customer.
• WT

  wendy TANG

  Sep 24, 2026
  5.0
  Michael S did a fantastic job replacing our water heater. He definitely went above and beyond, and stayed after hours to make sure we had a working water heater. He was efficient, professional, and honest. He’s one of the best technicians I’ve ever encountered. He was exceptional & deserves recognition!
• MV

  Marilyn Velde

  Sep 21, 2026
  5.0
  Sept 21, 2026 Maeser Plumbing was outstanding!!! Great service on time. Anderson Rojas the plumbing tech with Maeser came to repair my toilet. Anderson was professional and nice as he greeted me. He went right to work fixing my toilet. I highly recommend using Maeser Plumbing and ask for Anderson Rojas!!! Thank you so much!! Customer in the highlands homeowner Marilyn
• SW

  Stephanie Waltrip

  Sep 20, 2026
  5.0
  It’s same day diagnostics and repair for me! My AC went out late late (10:30pm late) on a Saturday evening. I booked a diagnostic for the next day; not only did John show up; but he was early (score!) He didn’t mind that I followed him around and asked questions, said he was pretty surprised I knew as much as I did! (Go me!). He fixed the issue in just an hour and fees were reasonable for an emergency call. Thank you John with Maeser; I will be calling this week to sign up for the Maeser MEMBERSHIP program and schedule my Fall maintenance.
• ND

  Nusen Dorlouis

  Sep 10, 2026
  1.0
  Buyers of Labor and Parts Warranties Beware! The company is not honoring the labor/parts warranty even though they received full payment. I have had to call several times. Each time I spoke with Brian and he never can provide me with an answer or even an update on if the part is available or when the technician can come and repair the AC unit that is only two years old. I have requested that Brian give me the contact number of the dispatcher, Robin or the Supervisor, Stacy and each time he refuses to give me the contact information of someone who has an answer. He states they will call or email me but no one has. It is difficult when you pay someone and they will not stand by their product or give you a proper status. If the company installs an HVAC system, keep in mind it might not work properly after two years and they will not repair it in a reasonable timeframe. Can someone call me and let me know the status of my repairs?