Cabinets To Go

Reviews

• JL

  JoAnn Lake

  5 days ago
  1.0
  Paid for measurement service of $99.00. They forgot to have someone call us. We decided to do business elsewhere. Working on getting our $99.00 reversed back.
• BO

  bishnu osti

  Jul 11, 2026
  1.0
  Worst management experience I’ve ever had, especially with Kevin. My order was handled incorrectly, and instead of taking responsibility for the mistake, they charged me a restocking fee when I requested the correct order or a refund. The error was on their side, yet I was the one penalized for it. A manager should be willing to resolve customer issues professionally and take accountability when mistakes happen. Unfortunately, that was not my experience. The owner’s response did not address the problem or provide a solution. I would like to speak directly with someone at the corporate level to file a formal complaint and get this matter resolved. If this is how customers are treated, it’s no surprise this company is losing trust and heading in the wrong direction.
• RL

  Rupak Lam

  Jun 7, 2026
  1.0
  The management team, led by Kevin and Johnetta, has been extremely unprofessional and lacks accountability. A significant mistake was made on their end, yet the responsibility is being shifted to customers rather than being addressed appropriately. Corporate leadership should review this situation and consider bringing back experienced management and staff before the business suffers further decline.
• RP

  Rosalind Perkins

  May 29, 2026
  1.0
  My husband and I purchased a vanity set for his restroom. Once it arrived the cabinet was misaligned. We took the product back and they changed us a 25% restocking fee. I reached out to several people as it related to being charged for faulty equipment. I understand changing me if we changed our minds, but charging us because of faulty equipment is robbery. Customer service is not important to them. Because who sells broken products and charge a restocking fee because you return broken products….
• LB

  Laura Boga

  May 27, 2026
  1.0
  this was the absolute worst purchase I ever made! These people, from store to installers to headquarters do not give one shred of care to their customers, especially if you have paid them in full! It has been 4 months and all I can say is they are liars , thieves, and incompetent. They do not callback or even text, even not answering their phones. They still won't get my quarter round to me! i have had to pay a plumber 2 extra times to do my sinks due to THEIR incompetence on top of paying more for my countertops because THEY broke my original ones! Not my fault either! No wonder they had to sell the business! After the reply from "Owner" the customer service rep said they will Not be installing, delivering nor any warranty on my left items to do! Doesnt matter i have paid for Everything and then some! Again so much for wanting to give their best!

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