Conveniently located near downtown Louisville, Boyd CAT's flagship location has served customers for generations. As our largest campus it carries one of the region's most extensive inventories of equipment, parts, rentals and service, all supported by experienced professionals. Stop in for parts, equipment, service or full fleet support.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.