This profile is uncertified and using publicly sourced data
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Business Details
About
Chimney ContractorChimney SweepFireplace StoreMasonry Contractor
Meet Doug and Frances Hetsch, the proud owners of American Chimney & Fireplace, serving the Louisville area since 2007. As a trusted local business, we specialize in a wide range of chimney and fireplace services. Our team is certified by the Chimney Safety Institute of America (CSIA) and the National Fireplace Institute (NFI), ensuring top-quality service with every job. From chimney sweeps and video inspections to leak repairs, gas fireplace maintenance, and exterior chimney restorations, we are dedicated to providing safe and efficient solutions for your home.
At American Chimney & Fireplace, your safety and satisfaction are our top priorities, and our skilled professionals are committed to delivering exceptional results.
Location
American Chimney & Fireplace
11600 Electron Drive, Louisville, KY
40299, United States
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.