I had the pleasure of contacting this company just to realize the false advertising on their website. This company DOES NOT do free estimates. The goal was to figure out what is wrong with our air system and go from there. Yet by the way it's a $99 service fee just to come out. So the free estimate gets thrown out the window. FALSE advertising on the website overview and not making the accommodations for the customer. Seeking other heating and cooling estimates from other providers. This provider should remove the free estimate statement because it’s falsification.
The installation was great! The way they left my yard was not. My flower bed where they dug is 4 inches lower than the rest of the bed. My yard has large rocks I will have to spend a few hours picking up. I was expecting racking a bit and spreading grass seed but I'll have to buy some dirt.
DC
Debbie Cunningham
May 11, 2026
We needed a plumber to check our gas hot water heater after a carbon monoxide scare, recently. Steve Allen was our technician. He did not find any issue with our gas hot water heater that could have been the cause for our carbon monoxide detectors alerting us; however, he did notice an old copper pipe that needed to be replaced. He made a separate trip to do that replacement and all seems to be working well. We appreciate him noticing that pipe and his professionalism in doing the repair.
WW
Will Watkins
Apr 30, 2026
For today’s home emergency… We required H2O’s maestro plumbing service…
Alex Blackwoods was able to identify the problem and provide additional restoration services from a third-party, those services were shortly/quickly (and expertly) provided in a few short days. Then Alex Blackwoods was available (same day third-party restoration team completed work) to fix all malfunctions with expert precision. Seriously FIVE STARS is NOT enough praise
BH
Brady Haynes
Apr 20, 2026
After several issues with this company in the past, I ended up having to use them again out of need to get someone out quickly. They came and said the system was low on coolant and needed to perform a leak down test- they put dye in the system and charged me $800 and said they’d be back in two weeks. I asked the tech to ball park how much it would be to fix a leak, they told me anywhere from $1400-$4000. I had another company come out the next day and find no leaks with a sniffer but did find a bunch of dye “spilled” in the unit. I called Fayette heating/air to get a copy of my invoice and to find out if they put coolant in the system- they said they’d call back to let me know but never did. The invoice wasn’t itemized at all- just said the system was low on coolant, put dye in. $800. The second opinion pulled fault codes and found none having to do with low coolant. Sounds like an untrustworthy company to me. AVOID!!