Fayette Heating & Air

Reviews

• MA

  miss ashley

  3 days ago
  5.0
  Team member was fast and knowledgeable. Friendly and right to the point. Only took a couple of minutes to fix the issue. Very grateful for his quick services and not trying to throw me for a loop like all the other plumbers telling me I needed to cut a hole in my wall just to see what the issue was. Lol. He did t even go near a wall.
• MB

  Matthew Baker

  4 days ago
  1.0
  They came out, told me I needed a new unit. Ended up being between $5,000 and $8,000 higher than the company I went with. I was quoted between $15,000 and $18,000 for a new unit. The company I went with (before even giving me a price) said, “if anyone’s trying to charge you more than 10k, they’re screwing you over.
• DW

  David Washington

  5 days ago
  1.0
  A technician hasn't even made it to my house yet and dealing with them has already been a headache. A technician was suppose to come out yesterday morning but no one showed during the arranged time, then my power went out so I called and spoke to someone who rescheduled me for today between 8-10am. After rescheduling, I received 2 more calls which I missed and voicemails about further assistance or rescheduling. I didn't return those calls because I believed it was already taken care of. Today's appointment time comes and goes and no one has contacted me or showed up. I called and was told I was never put in their system for a rescheduled appointment for today. They rescheduled me for tomorrow. I received one more call and my fiancée just got a call about rescheduling after the 1st person I spoke with today, assured me I was put in the system and on file for an appointment tomorrow. All of these calls after I've confirmed things with someone has been really inconvenient and unprofessional. I really hope a technician shows up tomorrow during the assigned time and does their job without further incidents.
• GW

  Geoff Weiss

  Aug 7, 2026
  5.0
  The team put in a brand new furnace and cooling system in one day, in fact, the very day after I ordered it! They did a great job and were running a very nice promotion of $2500 off the complete system plus a discount for military/veterans. The staff were knowledgeable, friendly, and efficient and always kept me in the loop on progress. 5 stars!
• MF

  Mary Fullington

  Jul 22, 2026
  3.0
  Drain line was blocked and water filled pan. Switch shut off unit. Technician cleared line and drained pan, unit worked, and I paid about $500 for that service. This was second time this happened over the course of about 4 years. Technician explained that he “was confidant” clog was due to dirty ducts and sold me duct cleaning at $950 due that day. Duct cleaners showed up next day and cleaned ducts, and thereafter showed me pictures they took of ducts before cleaning to confirm for me that ducts were not very dirty at all. Also said dirty ducts would not cause a drain line to clog and pan to fill up. Perhaps I misunderstood but I feel misled into purchasing duct cleaning. In hindsight, I also question why they don’t show you pics of ducts BEFORE you pay for cleaning so you can make an informed decision. Perhaps I now know why, and won’t make that mistake again. I’m happy to discuss this further with them and modify these comments if appropriate.