Fayette Heating & Air

Reviews

• CK

  Cassie Kuerschen

  2 days ago
  2.0
  Unfortunately, I was very disappointed with the service I received from this company. The technician who came out to determine why our bathroom fan was not working was perfectly nice, and I had no issues with him personally. However, I was shocked by the pricing we received. We were charged $90 simply for the technician to come out and assess the issue. After the evaluation, we were quoted approximately $1,600 for the company to purchase and install a new bathroom fan. We were then told that even if we purchased the fan ourselves, the installation alone would still cost around $500. After speaking with two superintendents who work for construction companies and doing additional research of my own, these prices seem extremely excessive, especially considering comparable bathroom fans can be purchased for around $30. I completely understand that professional installation involves labor and other costs beyond the price of the fan itself, and I understand paying a reasonable service-call fee. However, between the $90 charge just to come out and the quotes of $500–$1,600 for the actual replacement, the overall pricing seemed unreasonable for the scope of the work. Unfortunately, based on this experience and the pricing we were given, I would not use this company for this type of service in the future.
• RT

  Ronald Tabscott

  Sep 26, 2026
  5.0
  The guys were great, very professional and did a fantastic job, they worked together great they cleaned up everything, explained all about the Generac and they made sure you we satisfied before leaving, I would highly recommend them to anyone and the salesman Brendan Sadler was great he explained everything about the Generac answered any questions you might had and no pressure sale. On 9/29 2026 I called to have James come out to do some more calking were the pipes go from the inside to the outside, he solved the problem and apologize for the mistake, now that's service with FH&A.
• SJ

  S J

  Sep 24, 2026
  5.0
  All work by Fayette Heating & Air and H2O Maestro Plumbing has been appropriate, efficient, and timely. The Comfy Club membership is worth the discounts and finding problems before they get big. Matt and Dylan were especially friendly and patient, and explained everything they did thoroughly showing me proof of their work. They seem like genuinely good people.
• LM

  Lynzee Martinez

  Sep 21, 2026
  5.0
  Today I was told by Comfort Heating and Air that the TXV went out in my AC which was a $3,400 part. They sent another person out to give me a estimate for a whole new system because if I was going to spend that much on a new TXV, then it may be best to just get a whole new system. The new AC was going to be $12k. I was also told the system was installed backwards and it would be impossible to clean the coils due to it being blocked by a rafter. I wanted a second opinion and called Fayette Heating and Air. They sent Tyler out to do the inspection (same day), turns out there is actually nothing wrong at all with the AC. Tyler walked us through all the testing, readings and showed us the coils that "could not be reached". We are missing quite a bit of insulation in the attic and some duct work is needing new seals. That was it. Tyler was helpful, knowledgeable and took the time to explain/show everything to us. I am so glad we called Fayette. They saved us $12k that we didn't need to spend. We can't say thank you enough to Tyler!! If you want honesty, call Fayette.
• BB

  Brian

  Sep 13, 2026
  1.0
  I scheduled with Fayette’s dispatch to have my mini split serviced, which I fully explained that I was the person that installed it. Later that day, the responding technician called to advise he was on the way. After he asked, I explained that my diy installed mini split was blowing warm air on AC mode. After taking off work and waiting most of the day, I finally received a text from Fayette advising me that they don’t service diy installed equipment and they removed me from their schedule. Take this as advice if you need equipment serviced but can’t provide verification that it was installed professionally.