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Thompson Restoration

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About

Water Damage RestorationFire & Water Damage Restoration
Thompson Restoration delivers trusted 24/7 emergency restoration services throughout Cincinnati, Northern Kentucky, and nearby communities. Our experienced, IICRC-certified team specializes in water damage restoration, fire and smoke cleanup, mold removal, storm recovery, and sewage backup repair. Whether it’s a burst pipe, flooded basement, or fire-damaged property, we respond quickly with professional-grade equipment and proven techniques to restore your home or business fast. From the first call to final walkthrough, we provide transparent communication, dependable service, and lasting results. When disaster happens, Thompson Restoration is ready — anytime, day or night.

Location

Thompson Restoration
28 Kenton Lands Rd C, Erlanger, KY
41018, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.