Summers Plumbing Heating & Cooling

Reviews

• VO

  Victoria O'Bier

  Jun 11, 2026
  2.0
  Technician was great to start. AC wasn’t running, fan motor was burnt out. Technician stated it plus another couple things needed replaced to function as well as work on the furnace. In total repairs were $5000! Replacement was between $15-23k. Once we decided not to move forward he got very short with me. Called another company and was able to repair for only $200.
• RR

  Rebecca Ramsey

  Jun 10, 2026
  5.0
  We just moved to a new condo and didn’t even know which air conditioner was ours to get the check up special. Turns out ours was the 34-year-old air conditioner that was barely hanging on our technician was so kind and considerate and did the check up and then we asked him if we could purchase a new air conditioner. Very thorough, very knowledgeable, not pushy at all, very kind.
• CG

  Courtney Gombash

  Jun 10, 2026
  1.0
  I’d give zero if I could. What a waste of time. I told the company we had a unit we bought and asked if they would still install and they told me yes. Sent their “project manager” out for the quote and he said he’d get back with us about it the next morning with a quote. I ended up calling to check on the quote because we’ve been without AC for 6 days and the house has been 90 degrees. Was told they “couldn’t do the job because they don’t install customer provided equipment”. In other words they wouldn’t do it because they would lose out on overcharging us for a unit through them. One thing I cannot stand is my time wasted and being fed a bunch of BS.
• ZT

  Zac Tharp

  Jun 2, 2026
  1.0
  I’m extremely disappointed with how this was handled. I called and explained what I needed, and the operator told me they could help and scheduled the appointment. I then planned my day around that appointment and waited for someone to show up. Instead, after the appointment was already set, a manager apparently decided they would not take the job. No one properly communicated that to me in a timely way, and my day was wasted because of it. I understand if a company decides a job is not a good fit, but that should be determined before scheduling the appointment or communicated immediately once that decision is made. Telling a customer you can help, letting them wait, and then not showing up is unprofessional and disrespectful of people’s time. I would appreciate someone from management reaching out to explain why this happened.
• DS

  Dr. Jennifer Sitko

  May 19, 2026
  5.0
  I recently realized our water softner was not functioning properly. On the recommendation of a friend, I called Summers to set up a plumbing service call. They were able to get me scheduled within a few days and a time that worked for my schedule. Bob Ashford came out and assessed my water quality and looked at my unit. Ultimately, it was determined it could not be fixed (old model) and he presented me with a few replacement options: new softner or a water conditioner. We decided upon the water conditioner and I called to schedule ordering and install of unit. At first they didn't answer and I was unable to leave a message. But I did receive a call back within an hour and the employee on the phone was very helpful, answered a few questions I had, gave a glowing personal review of the SuperNova Water Conditioner we were getting, and within minutes I got another call from someone verifying my choice, going over logistics, and setting up install. I have limited time with my work schedule and they were able to make the day and time work perfectly! Bob and Ken came to install and the process took a few hours and was very smooth. I appreciate their help, knowledge, and professionalism. Highly recommend Summers for your plumbing needs!