Greenwell Plumbing Heating & Air

Reviews

• CB

  christy boston

  1 day ago
  5.0
  I’m editing my initial review and I’m only giving Greenwell 5 stars because of their technician, Kameron. He came out and had to stay way later than anyone should to get my plumbing fixed, and he was friendly and apologetic when he didn’t have to be. The communication with the main office/dispatch gets a 1star review for sure! There was so much miscommunication. If you find a technician and can speak with them directly, that’s the way to go. Thanks again, Kameron.
• SH

  Sam Hartman

  May 8, 2026
  1.0
  SCAMMERS! They came out for an inspection and took a $300 deposit. They said dispatch would call me to schedule the actual Duct cleaning. That was a month ago and nobody will answer the phone or call me back. I can't even get a refund of my $300 because they won't answer the phone. The virtual assistant is basically useless too
• CB

  Courtney Burk

  May 5, 2026
  1.0
  Called Greenwell plumbing 4/16 to quote us on several repairs. We were in the inspection phase of a home purchase and the contracted inspection period was ending on 4/18. Greenwell was made aware when the appointment was scheduled and assured the deadline date was no problem. David Goodlett met our realtor on site 4/17 around 11-11:30am to do a visual inspection so that we could get the estimate. David was made aware of the deadline and assured our realtor that he would have the quote to us by the end of the business day. Several hours had passed when i first reached out to get an update. A representative assured me that he was working on it and would send it to us before the deadline. Turns out David did not get us the quote by the end of the business day 4/17... Not only did he leave the estimate to be completed on the following Monday (4/20), he was scheduled off 4/18. I think it is a safe assumption that he knew when he left for the day on 4/17 that we wouldn't have the quote until he was back in office on 4/20 yet we were repeatedly assured that we would have the quote, by the very latest, the morning of 4/18. Over the course of the day 4/18 we spoke with two separate Greenwell representatives, attempting to have someone send us something that we could submit. The second representative stated that they had an estimate team on staff that day but she was not sure if anyone could finish the quote but David himself. No one on the team responded to those requests. We finally received the quote originally promised by the end of the day 4/17 on 4/20, 2 days past the deadline... Needless to say we were unable to quote the full scope of the work that needed to be done. Greenwell made it very clear that meeting promised deadlines are very low on their list of priorities as well as maintaining respect for their customers and their time. If you have a deadline, or need prompt service and accountability... Go with a different company.
• AA

  Adam Albro

  May 4, 2026
  5.0
  Gas control valve went out on my gas water heater, I had done some research and self diagnosis, Brandon came out the same day and confirmed, easy fix, he was in and out in 45 minutes, left my laundry room as he’d found it, very personaable, knowledgeable!…. Just because of him I would do business with greenwell plumbing in the future! Thank you Brandon!
• TM

  Terri M.

  Apr 27, 2026
  5.0
  I don't usually do Google reviews simply because it's so rare to work with someone worthy of taking the time. I've worked with Greenwell in the past, but on a much smaller job. This job was what I thought would take two days. However, Tony and Juan knocked it out in a day. They did an excellent job, were very professional and left everything in good order. They replaced my sump pump(s) and installed a backup pump. All the plumbing was a mess and they straightened that out along with routing the discharge underground to the ditch in my front yard. I wouldn't hesitate to recommend Greenwell and will be calling on them in the future.

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