Don't call them if you're a woman. Probably best to avoid them all together for the sake of your wallet and the sake of your plumbing.
My husband and I used Hudson Plumbing back in 2023 to install a water heater. The technician Sam was combative and at times borderline hostile. On the surface he seemed polite and professional referring to me as Mrs. [Last Name], and offering to help clean things off the shelf when the old water heater was removed, but it all had the undercurrent that if he was interacting with my husband the interaction and his demeanor would have been very different. We had asked for a tray under the heater because it leaked in the past and we wanted to protect our floors. They didn't bring the tray and the technician was upset that he had to wait until they brought one. When he was finalizing the install he said how he "had to set it to a specific temperature and couldn't set it any higher; [he] could be fired if he set it any higher". I didn't ask to set it any higher, we've always been fine with the water temperature, and I was confused why he was telling me this.
Hoping it was a fluke and that maybe that technician was having an off day, we called them again at the end of September for a tub spout replacement. Simple enough job. I had added a fix to it after breaking the last spout, but we were listing our house for sale and needed it fixed. As soon as the technician Nate walked in the door, he started talking about how there is a two year lemon law and when we sell our house and the tub spigot breaks and leaks, we, and indirectly, Hudson would be responsible for the damage and we would have to go through litigation. The plumbing is 30 years old with hard water. Not in the best of shape, but for that to be the first statements when walking in to a repair felt like a pressure tactic. I also felt like anything I told him went in one hear and out the other. He commented on how the wall was an exterior wall and I corrected him saying it isn't. He mentioned adding water shut off valves in the wall behind the tub, but if he asked me, I could have shown him the water shut off valve easily accessible elsewhere. I know my house, I know where things are. Again, I found myself thinking that the interaction would be different if he was working with my husband instead of me. I agreed with him that I wanted the work done right, so he wrote up the quote. $1500 for a tub spigot replacement, which included $200 for an access panel alone, all listed under the "must do" section of the invoice. He had some technicians on standby to do the repair that day. It felt like a high pressure sales tactic like you see in car dealerships. And you know, his demeanor felt the same as those salesmen.
Instead, we called Peterman Brothers, who were courteous, knowledgeable, and professional and completed the tub spout replacement for $300. We installed the access panel ourself for $30 and 20 minutes of work.
Cherry on top: the Peterman technician said they redo a lot of Hudson's work.
Save your money, and call someone else.