Your Service Tech person, Jaclyn, was excellent - top notch. She knew she was their for general maintenance, but also identified additional issues, and was able to replace cables on both sides of the door. This is my 16 house, and after Jaclyn finished her work, this is the quietest garage door ever.
Jaclyn was experienced, customer oriented, professional, and helpful. She's a wonderful representative for your company,
DH
Drew Harvey
May 12, 2026
Jaclyn was super helpful and friendly. We had been having issues with our garage door not closing and she was able to quickly diagnose the issue and get us squared away.
DS
David Spraker
Apr 15, 2026
We have a Lennar home still under warranty. The keypad remote wasn’t working properly. Jacquelyn came out, listened to my concern and replaced the keypad. Not only did she replace the defective part, she adjusted the chain and lubricated the door without additional charge.
CA
Cheryl Austin
Mar 27, 2026
I had a great experience with Jaclyn Brennanman, EIC Service Technician, today. I’d had an annoying “pop” sound every time my 1-year old garage door was opening, but never called about it until my warranty was about to expire…tomorrow! Jaclyn did a thorough evaluation of the problem and addressed several issues that needed tuning up.
Thank you, Jaclyn, for making my garage door run more smoothly than it has ever run!
JZ
John Zimmerman
Mar 19, 2026
Jaclyn you're as about the most professional person I've had the pleasure to work with, outstanding attention to detail, with a personal connection with the customer, thank you for your dedication to your trade.