Kevin Travis came out to my house in Griffith and did an amazing job. He went above and beyond to re run my lines while installing the new a-coil on my furnace. Being a service technician myself he stands out for amazing customer service, a hard worker and an all around good person. Definitely recommend summers for all your plumbing, heating and cooling needs!
I wanted to give props to my technician, Timothy B. Complete professional and extremelypersonable. He's a young man and has a bright future. I was extremely appreciative of his explanation of the issue and willingness to allow me to hover. I didn't, but it shows me his confidence. I have to say Summers excels in this part of their training their technicians. Yes, they always try to upsell additional products, but they are not pushy. Always checking warranties and making good. I'd recommend Summers and ask for Timothy.
Keep it up kid!
AS
Ashley Somenzi
Sep 20, 2026
On two different occasions in the past year or so, we have had had two different plumbing emergencies in our basement after hours. The first time, Dan came in the middle of the night and tonight, Mike came at 10:30pm to replace our sump pump and broken valve. Both times, they were here within 20 minutes and were done within an hour. This is huge when you are looking at a flooding basement. Other plumbers have only been able to offer next day appointments. We are very impressed with Summers and even signed up for their annual package.
LC
Linda Companiott
Sep 15, 2026
The technician called to inform me that he was on his way. And arrived when he said he would. Rang my doorbell and politely waited for me to answer. Introduced himself and inform me that he was here for an appointment to check my air conditioner. Came in, add covers to put on his shoes and I showed him where things were. He was very concerned about any concerns that I had and answered all of my questions. I allowed him to do what he needed to do and when he was completed he returned and asked me if I was willing to participate in a sign raffle, I agreed and a sign was placed in my yard. It was a very pleasant experience having the tech come in and take care of what was needed quickly but efficiently.
If you're looking for honest, fair pricing, my experience with this company was extremely disappointing.
To be fair, the two technicians who came to my house were friendly, professional and not pushy at all. They were nice guys. My issue is with the pricing.
I was quoted $990 to replace an A/C capacitor and contactor during a normal service appointment — not an emergency, after-hours, weekend or holiday call.
The price seemed crazy high, so I looked up the parts right in front of the techs. In less than five minutes, I found the capacitor for about $10 and the contactor for about $20 from a local and reputable HVAC supplier.
I understand companies have labor, trucks, insurance, overhead and need to make a profit. I'm not expecting a $10 part to be installed for $10.
What bothered me was that when I questioned the $990 quote, it suddenly dropped to $640 after they said they "weren't charging me" for "some stuff." That's a $350 difference just because I pushed back. If the job could be done for $640, why wasn't that the price to begin with?
National pricing for replacing a capacitor and contactor together is generally around $300–$550 installed. I was originally quoted $990.
I was then quoted another $488 to replace the outdoor disconnect. I declined, bought an upgraded breaker-style disconnect at Home Depot for about $22, and replaced it myself in roughly 30 minutes.
Had I simply said yes to everything, I would have been looking at almost $1,500.
That's what bothers me. How many homeowners, especially seniors or people desperate to get their A/C working in 90-degree heat, simply assume they're being treated fairly and pay the price?
My advice: get a second opinion, ask questions and look up what the repair normally costs.
The Summer’s technicians were courteous and professional, but based on the pricing I was quoted and how dramatically it changed once I questioned it, I lost confidence in this company and cannot recommend them. I won't be using them again.