I received a call in the morning advising of when the technician anticipated being at my house and he arrived in the window as promised….compared to others this is a Huge Win. Fixed my issue and was on his way quickly.
Daniel Dadzie did an outstanding job installing my Aqua Systems water softener. He was professional, efficient, and extremely knowledgeable throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made sure the installation was completed perfectly. His excellent customer service and attention to detail truly stood out. I highly recommend Daniel to anyone looking for top notch service!
TL
Tiffany Lieberman
May 11, 2026
In general, I really like Aqua Systems. The water is great quality and the service is fast and friendly.
Unfortunately, about 1 in 3 visits, I get defective plastic jugs. Within a couple hours of bringing them home, I'll find a puddle of water from a slow leak at the bottom seam. To ensure this wasn't a result of them rolling around in my car during transport, I've begun securing them with a bungee cable, but this issue still occurs.
If I bring the jugs back for replacement, employees happily swap them out with no dispute. Still, it's highly inconvenient having to come back every time it happens. Outside of this issue, I'd give Aqua Systems 5 stars. But with leakages, it's sadly not reliable.
JC
jawad chaudhry
May 6, 2026
Great local water softener provider. They offer great pricing, long warranties, and the peace of mind that comes from working with a local company that is always there when needed. Patrick did an amazing job very professional, knowledgeable, and completed the installation quickly. The entire process was smooth from start to finish. Highly recommend them.
GH
Gerardo Hooper
May 3, 2026
I recently purchased a water softener from Aqua Systems, and it turned out to be a great decision. From start to finish, the experience was smooth and reassuring.
The installation was handled by Jake Newkirk, who did an excellent job. He was professional, punctual, and clearly very knowledgeable. What really stood out to me was how thoroughly he explained everything — not just the installation process, but also how the system works, how to maintain it, and what to expect moving forward.
Jake took the time to answer all my questions in a clear and patient way, which made me feel confident and comfortable using the system right away. It’s not always easy to find technicians who combine technical skill with great customer service, but he definitely delivered on both.
Overall, I’m very satisfied with both the product and the service. I would absolutely recommend Aqua Systems to anyone considering a water softener, especially if you have the chance to work with Jake.