Renuity Bath of Chicago

Reviews

• JM

  Joan Muzzey

  Jun 29, 2026
  5.0
  Renuity by Kohler was outstanding in tearing out and installing a wall in shower in my home. The crew was professional, knowledgeable and personable! No hesitation in recommending them! They made a big job simple from my end.
• GG

  Gabriel Gacsko

  Jun 29, 2026
  5.0
  Renuity is hands down, the best option to upgrade and revolutionize your shower and tub. High quality products by Kohler.
• KF

  Kent Fisher

  Jun 24, 2026
  5.0
  Very satisfied with bath to shower conversion done Renuity. Delivered a high quality product exactly as promised during the sales process.
• KG

  Karl G

  Jun 16, 2026
  4.0
  The salesperson was very informative and clearly went over options and pricing. The install started out well, a supervisor and helper. As the first day progressed there was an increase of workers which was a little unsettling. Day 2 brought a crew of 6 workers for a 6’x4’ shower install. Hard to understand how this many workers were needed to complete a job that was well on track already. How that many workers fit in a rather small bathroom is beyond me. Eventually the supervisor and his helper left and 4 workers were left to complete the installation. They were all in our small bathroom for hours talking and laughing seeming to waste time and burn up hours on a Friday. After a close inspection the following morning there were 2 spots that the caulk had separated. An appointment for correction was easy to setup and I await their arrival. Update - caulk was removed and the area was perfectly re-caulked. Very fast response and quality workmanship. We love our new shower.
• CA

  Craig Altman

  Jun 7, 2026
  3.0
  Outstanding product that is overpriced with poor support after the installation. I knew I wanted a brand name, seamless, grout less shower solution. We got exactly what I wanted, and people have commented about how nice and high quality the shower is. Like a lot of people, I cannot say that the sales process is enjoyable. While our sales rep had good product knowledge, it quickly appeared to me that their first offer was going to be way over a reasonable price. And it was - $25,000. I said no way. I felt strongly that I wanted the overall shower only cost to be $15,000. I gave in at $20,000 after the sales rep did the "let me call my manager on a Friday night" thing. What really irritates me is the after sale support. Our Customer Service rep left the company, so her number did not work. I had to do some digging to get ahold of someone, who promised that someone would follow up with me for 10 simple minutes of follow-up work. I don't think RENUITY really appreciates how lucky they are to have really good products and name like KOHLER to market and install. I would bet the management ranks are filled with people counting their profit bonuses with zero regard for the customer. Really too bad, as the install crew who probably is not given their own monthly or quarterly bonuses were top notch.

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