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Platinum Patio and Pavers

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About

Construction CompanyDeck BuilderLandscaper
Platinum Decking and Patio specialize in low-maintenance Unilock and Belgard patios. Our goal is to help transform your backyard into an outdoor living space where you love to spend time and share with friends and family. Between our multiple locations in the Chicago area, we have over 300 5-star customer reviews. Customer service is the foundation our reputation is built around. If you are interested in a new deck or patio in the St. Charles, Batavia, Geneva, or Campton Hills areas, we would love the opportunity to earn your business.

Location

Platinum Patio and Pavers
1652 E Main St suite 300, St. Charles, IL
60174, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.