Mr. Goodwater has provided expert water softener installation, water conditioning, and drinking water systems to Northern Illinois for over 35 years. As a multigenerational, family-owned business, we specialize in water softeners, iron and odor filters, whole-home sanitizers, and bottled water dispensers, servicing most makes and models. We proudly serve Belvidere, Plano, Sterling, Rockford, and communities throughout the Sauk Valley and Western Suburbs, including Dixon, Oregon, Rochelle, Yorkville, Geneva, and Woodstock. As a member of the Water Quality Association, our team leads the way in customer service across the water treatment industry. Contact us today for a free water quality consultation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.