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Business Details
About
Deck BuilderDock BuilderSunroom Contractor
Platinum Decking Naperville specializes in building Trex low maintenance composite decks. Our goal as your local deck builder in Naperville is to help create an outdoor living area that you can enjoy with friends and family without having to spend thousands of dollars to maintain and upkeep. Three core principles help Platinum decking achieve this. The first being customer service. In the deck building and construction industries, customer satisfaction is generally low. With over 30 years of combined contracting experience, Platinum decking has seen this first hand. This is where you will soon notice a difference in working with Platinum Decking.
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday7:00 AM - 7:00 PM
Sunday7:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.