Integrity Heating & Cooling

Reviews

• TS

  Timothy A Smith

  6 days ago
  5.0
  Very good.
• EW

  Emily Wimmer

  Jul 17, 2026
  5.0
  BEST EXPERIENCE EVER! as a new home owner i was nervous to find a new company but i was lucky to find a place so close to home! THANK YOU! definitely will recommend to everyone!
• EB

  Edward Buda

  Jul 7, 2026
  4.0
  Tech was very good. Only thing is that when they quote before starting they don’t include labor, tax. Final cost is much more.
• NN

  Nora

  Jul 2, 2026
  1.0
  I am a single mom and the owner came out to my house when my a/c was out. He tried to price gauge me the quote I was given was extremely high and questionable so I shared everything with a friend who works on the commercial side and he said that the quotes were absolutely outrageous and came over to take a look at my AC unit. He replaced my capacitor and cleaned my coils and everything it operating as it should. A $5 part was replaced however the owner tried to charge me 6k for the repair and 9k to replace the entire unit which was completely unnecessary. My unit is only 5 years old. My friend was completely outraged and recommended I request my money for the service call back. I expressed this to the owner and received no response. My friend also said I should file a complaint with BBB because his business practices are completely unethical and the companies owner is probably taking advantage of many people who have entrusted his services. My father who told me to call them tried to cancel a service warranty he purchased after they tried to take advantage of me and they refused. I do not recommend calling integrity. The worse part of all is the owner is the one who tried to rip me off. Stay clear.
• MP

  M W Powell

  Jun 29, 2026
  1.0
  June 29, 2026 BEWARE as they have no integrity? We've been a client of theirs since before 2022. They have installed two min-splits in our office, most recently in 2024. Two weeks ago the system stopped working, the service tech John come out and informed me that compressor went out in the condenser. The compressor is covered under the manufacture's warranty. It took two weeks of me calling integrity for an update on the repairs only to inform me this morning that we need to get someone else because their "labor" isn't covered by the manufacture's warranty. I call BS on that because of course not we would pay the labor which has been typical since the stat of manufacture's warranty. This is what they tell us, after two weeks when the weather is to be some of the hottest experienced in Chicago (105 degree heat index for at least the next three days) In short, for lack of a better term they SUCK and I will write this on all social medias out there. After securing another service, we come to find out that the condenser is damaged and would not be covered under any warranty. Per the new service tech, "it looks as if it was damaged when it was installed"