Canyon Flooring, Kitchen & Bath

Reviews

• KB

  Kim Berg

  May 13, 2025
  1.0
  We went into Canyon back in November 2024. Dan, the salesman, was going to come out to our house to look at our kitchen to be remodeled. He came out in early December and took measurements and said he would be in contact with some ideas for our kitchen design. Didn't hear from him for about 3 months. When I called him more than once, he finally called me back and we went in to see generic drawings. The items that we talked about putting in the kitchen were not even on the drawing. It was just replacing the cabinets with the same layout we have now. Why it took that many months to do that is beyond me. My feeling is he threw something together just to get it done quickly. We went out there, looked at what he had, made some changes and some decisions on the cabinetry and got a little pricing, but nothing put together. We went home and sent him the text messages on March 5th with the information he wanted for our refrigerator and then.... Crickets. Nothing. We told him we would be ready to move on getting things done in the Spring of this year so it's not like we were just window shopping. Here it is, the middle of May and we haven't heard from him since 3/5/25. I guess they don't really want our business. So that was 5 months of wasted time for us and put us back by that far in the remodel job. Now it's back to finding someone who gives a damn to do the job. He's an owner from what we were told so there is no one else to talk to about it. If the owner doesn't care, who would?
• MP

  Malwina P

  Jan 9, 2022
  1.0
  Met with an associate to make selections for new home build waited for 4 months for a rendering and quote, never heard back. Reached out and was told I’d be contacted and never was. Very unprofessional and disappointing.
• TP

  Tammy Prunty

  Jul 19, 2021
  5.0
  After a disappointing experience with another dealer, I contacted Canyon to purchase my desired tile. They were professional, friendly, and gave superb customer service. I will definitely contact Canyon in the future for a pending project. I hope this is helpful.
• LS

  liz schroeder

  Jul 1, 2021
  5.0
  Very easy to do business with all around. Was fair and worked with my tight budget. The guys were cheerful and professional and did an A#1 job on my carpet and on wood flooring. They were conscientious and wanted to be certain I was happy with their work which I thoroughly am and would/will use them again... TOTALLY RECOMMEND!
• HH

  Holly

  Jan 28, 2020
  5.0
  Scott was great! I have 6 samples here, the better half and I agreed on top 2 out of thousands. He insisted I brought samples home, my first 2 choices in store are not the 2 we are considering. I'm VERY happy he used his expertise to stall my hasty decision and make sure I'd be happy vs just taking my money. I'll post when finished product is in.

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