Platinum deckings goal is to be the unequivocal industry leader in composite decking. We will achieve this by redefining the customer experience and providing a superior product. When families across the greater Chicago area search "Deck builders near me", they can come to us knowing that it is our mission to provide them with an unforgettable customer experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.