BL Duke is revolutionizing the recycling industry through innovation, expanded logistics, and cutting-edge technology. Since we began in 2000, customer service, transparency, and innovation have been the cornerstones of everything we do. Recognized as one of Crain’s Fast Fifty companies in 2015, 2018, and 2019 as well as an AMM Scrap Company of the Year finalist, we're the fastest growing scrap metal recycling company in Chicago.
Today with our combined 69 acres across four locations, 250,00 sq. ft. warehouse, and company-owned fleet, we’re well positioned to partner with your team. Find out why we see 98% customer retention—reach out today and we'll take a fresh look at your recycling program.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.