Disaster Solution - Illinois Restoration Services

Reviews

• ML

  Mary Lentine

  Mar 31, 2026
  1.0
  Poor supervision of the project. Workers caused a gas leak in my home, which was intense and neglectful. Left floors dirty. They did provide a contract. All they handed out was and invoice. I do NOT recommend. They originally stated verbally and in their written estimate that all 4 walls would be removed ,checked for mold, and everything down to studs. Day project started, crew cheif annouced they were only taking 2 walls down. I do not trust them.crew chief told several lies. Stole tools from me. If youvalue your home Do Not use these people
• FF

  Fi

  Mar 26, 2026
  1.0
  Company will withhold reimbursement money from you without reaching out on when that money will be sent to you. I've been waiting on a check for about a month and have not even been provided an update on the status of the check, despite multiple calls and messages.
• LL

  Lucy

  Jan 23, 2026
  1.0
  This has been an extremely frustrating and unacceptable experience. The repair process dragged on for nearly a full year, starting in July 2024, with repeated rescheduling, no-shows, and countless emails just to get responses. After all that time, we were assured the roof was finally repaired correctly. Now, in the middle of January, I entered my attic and found active failure of that same repair. There has been ongoing water intrusion, and the roof is now frozen. There are icicles forming inside the attic and on the nails they installed, along with damage to the attic floor and even the interior roof of the garage—there are literally icicles inside my home. A repair that took a year should not result in ice and water damage during winter. This situation is completely unacceptable and shows a lack of proper workmanship and accountability. I’ve now had to involve my insurance company due to the extent of the damage. I would not recommend this company based on my experience. ❄️
• IF

  Inez Flores

  Oct 30, 2024
  5.0
  CJ is absolutely amazing! Very helpful and knowledgeable.
• CC

  Creative Art Co

  Jul 18, 2017
  1.0
  This place is terrible. They are rude they do terrible work. I would never recommend this company look at the other reviews and you'll see how it's not good. They will do sloppy work. If I could give -999 stars I would. the workers don't even try hard they just do whatever.

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