Popejoy Plumbing, Heating, Electric and Septic

Reviews

• BS

  Barb Sorensen

  6 days ago
  5.0
  Very good service and professional. Gave me costs upfront, texted when on way with name/photo of repair person. Had to add new valves due to age and not having ability to shut off water to faucet but reasonable and told me cost upfront. Cleaned up afterwards, probably better than he found it!
• EK

  Ellie K

  May 12, 2026
  5.0
  Kevin did a fabulous job, I'm very appreciative! He was kind, respectful, and knowledgeable. 10 out of 10 for sure!
• SS

  S Schreib

  Apr 26, 2026
  5.0
  Always great doing business with Popejoy. Jared does excellent work, no matter the job!
• SD

  suzanne Donnelly

  Apr 20, 2026
  5.0
  Excellent service as always. Replaced kitchen faucet. Checked for leak in bathtub which was fixed and also put a surge protector on our house.
• SP

  Sara Parks

  Mar 30, 2026
  2.0
  I recently had plumbing work done and wanted to share my experience for anyone considering this company. The technician who came out was polite, explained my options clearly, and completed the repair I needed. However, the estimate I received beforehand didn’t match the actual work required. I was originally told there would be no need to cut into the ceiling and no need to worry about replacing any piping. Once the job started, galvanized piping was discovered—something that should have been identified during the estimate. Even though the price didn’t change, the difference between what was estimated and what was actually done resulted in additional expenses and work on my end after the fact. After the repair, I noticed a leak in the same general area and called back thinking it might be related. I was surprised to receive a $99 charge just for the technician to look at the area he had recently worked on. When I called the office to discuss it, I didn’t feel the situation was understood at first, and I was met with explanations that didn’t address the core issue. I made it clear that the leak itself wasn’t the point—I was disputing being charged for a follow‑up on brand‑new work. They did eventually remove the fee, which I appreciate, but the communication issues and the large discrepancy between the estimate and the actual work mean I won’t be using them again.