Kats Heating and Cooling is a fully licensed and bonded, family-owned business with over thirty years of experience serving the commercial and residential HVAC needs of property owners in Downers Grove, Hinsdale, and the surrounding communities. Unlike the big corporate chains, which often come with large price tags on their products and services, we can keep our operational costs low and pass those savings to our customers with affordable pricing and quality products.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.