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Business Details
About
Roofing ContractorGutter Cleaning Service
HomeHero Roofing is a residential roofing contractor in Downers Grove, IL, specializing in roof replacement. We serve Westmont, Darien, Woodridge, Lisle, Naperville, Oak Brook, and nearby DuPage suburbs. Many replacements finish in one day; larger roofs get an honest timeline up front. Owens Corning Preferred Contractor. Every project is photographed, and if a repair will do the job, we will tell you. The Honest Roof Guarantee: no deposit, itemized estimates, pay on completion, 10-year transferable warranty. 24/7 emergency leak response. 390+ projects. 5.0 stars from 380+ reviews across 8 platforms. A+ BBB, 2025 Complaint Free Award. IL licenses 104.019924 and 105.010799, verifiable on the IDFPR lookup. Start with a free inspection.
Location
Hours
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday6:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.