This profile is uncertified and using publicly sourced data
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Business Details
About
Heating ContractorAir Conditioning ContractorHVAC Contractor
Fire 'n' Ice Heating & Cooling, Inc. has provided trusted, family-owned HVAC service to Downers Grove, Hinsdale, Naperville, and the Western Suburbs since 1977. Our NATE-certified technicians average 15+ years of experience in heating and cooling repair, installation, and maintenance.
A multi-time Carrier President's Award winner and Carrier Factory Authorized Dealer, we hold a complaint-free A+ BBB rating and serve residential and commercial customers on all major heating and cooling brands. From furnace and AC repair to full system installations and indoor air quality solutions, our team is committed to year-round comfort, honest recommendations, and dependable service for the communities we've served for over four decades.
Location
Fire 'n' Ice Heating & Cooling, Inc.
5240 Thatcher Rd, Downers Grove, IL
60515, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.