The Door Store

Reviews

• CL

  Cassie Leha

  May 24, 2026
  2.0
  So after months of completely hating my door, And thinking it’s my fault that I didn’t check the receipt correctly .I finally figured it out. It is absolutely not my fault and it’s too late for anything to be done about it!! I’m stuck with a door with 2 major issues I paid thousands for! If I misunderstood it, no wonder the manufacturer screwed up my entire door too!! door and sidelight are supposed to be matching glass was supposed to match , But at the bottom of the receipt it says door window clear!! Not clear as in not match side light glass design! (Which I too thought , when I went to double check why it was done like this)) it was clear of those wooden squares—- We had multiple conversations because of privacy which design to pick for both — And my sidelight is a bathroom window- I picked them because they assured me multiple times because privacy for my children and I was priority— that you would not see in side- that’s not the case- I called immediately after realizing the issue- and owner said “ well it’s going to cost a pretty penny to change it out” (something along those lines) — which I don’t have - I spent what I had on replacing a broken door- I’m a single mom, a disabled veteran, and far from rich- if I could just spend thousand on replacing it with out issue I would- Because of these 2 issues - I would never recommend this place- Manufacturer doesn’t understand their orders the way they are written, and privacy window does NOT mean privacy. Gave 2 stars because before ordering the owner was helpful with double checking my measurements- and delivery — I hate my brand new door- wasted thousands, in my first home, on my first big project- upset is an understatement
• GB

  Gregory Batka

  May 4, 2026
  5.0
  Installed garage service door and front storm door was better than expected. Looks great and functions better. I would use them again.
• KZ

  Kiah Zellner-Smith

  Aug 12, 2024
  5.0
  had a tremendous experience with the door store, and in particular their installer scott. he worked all day to get three total doors installed, and even helped me fix an issue with a fourth door inside my house that wouldn’t shut. he went above and beyond in more ways than one, and was funny, kind and thoughtful throughout the entire experience. a couple of my neighbors even asked for his business card when they saw the level of work he was doing. i didn’t know i cared this much about doors until now - where i’m sitting here with my new ones and looking at the skill of the craftsmanship and beauty of the designs up close. thank you door store team!
• AB

  Autum Barnes

  Dec 31, 2022
  5.0
  Great customer service and not costly at all.