Carpet Mill

Reviews

• JS

  Jordan Shryer

  Oct 2, 2026
  5.0
  They do a fantastic and professional job! My go to Flooring guys for my projects
• JP

  Julia Polito

  Sep 28, 2026
  5.0
  I had an excellent experience with Carpet Mill and the standout feature was superior customer service. From the moment I walked in, both Lucy and Boden greeted me warmly and made me fell welcome every time I visited. Lucy has a real talent for interior design. She took the time to understand what I was looking for and guided me thoughtfully through the options without any pressure. Communication was also top-notch. Phone calls and emails were answered promptly, and the final product was delivered exactly when they said it would be. I highly recommend Carpet Mill. Lucy and Boden truly go above and beyond to make sure their customers are happy.
• CC

  cherishdale

  Aug 31, 2026
  5.0
  Lucy and Boden were amazing!!! They were professional and expertly guided us to pick the perfect tile for our home. I would never go to another place for flooring. If I could I would give them 10 stars! God bless!
• CD

  Cesia and Fe Luzio Dale

  Aug 31, 2026
  5.0
  Amazing experience!!! Lucy found us a very durable budget friendly tile that we needed!! So happy to help and ready to fit your needs!!
• BR

  Bryan R

  May 25, 2026
  1.0
  It's been three years since Carpet Mill did the carpet and vinyl tile in my entire home, over 2000 square feet of carpet and tile. They put a couple christchurch lacky's on the job doing the install. They were extremely unqualified and it shows. They did come back and rework the installation and made it better, but I should have insisted that they redo the entire job from scratch. The job was bad enough that a complete new install would be the only fix for the botched original install that would have stood the test of time. Now I have very obvious seams entering one bedroom and in the middle of the bedroom too. There is a very visible seam where the hallway starts, and an obvious seam in the living room as well. The installers actually moved my bed in the main bedroom to cover up one of the very bad seams. Some of the seams in the vinyl tile are way too wide as well and are always black unless I've just mopped. In my view only a christchurch business would be this irresponsible. I don't know if the business is christchurch owned or not, but they told me the installers were christchurch, and in my view only a christchurch owned business would be this irresponsable. I was going through cancer surgeries and treatment at the time and I went way out of my convenience to work with Carpet Mill to arrange the install and had to repeatedly find help moving my kitchen and furniture while sick, and this is what I get for it. If it hadn't been so long I'd hire an attorney to rectify this situation. It's really too bad I had so many serious issues going on at the time and couldn't be as attentive to how bad this install job went at the time.

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