From the initial estimate provided by Tim to the completed installation by Andy and Eric, my experience with One Hour Heating & Air Conditioning was outstanding.
Tim patiently answered every question I had and promptly provided the contract, warranty information, and terms and conditions in writing. I obtained two other bids, and all three were comparable in price. I ultimately chose One Hour because of the exceptional level of service, transparency, and professionalism they demonstrated before the sale.
Andy and Eric arrived promptly at 7:30 a.m., introduced themselves, and began with an installation walkthrough to verify the placement of my new Daikin 36,000 BTU mini-split heat pump system in my 1,500-square-foot garage.
I’ve spent 50 years in industrial construction and management, working alongside thousands of craftsmen. Andy and Eric’s attention to detail, pride in their work, and craftsmanship stood out immediately. They didn’t just install equipment; they took the time to ensure every aspect of the installation was done right.
They left the work area spotless, hauled away all packaging and debris, and even shared recommendations for local fishing spots and restaurants.
I highly recommend Tim, Andy, Eric, and the entire One Hour team. Their professionalism and workmanship exceeded my expectations.