Prime Plumbing provides comprehensive water heater solutions, emergency plumbing service, and septic tank installation for homes and businesses in the Caldwell, Idaho, area. We understand that a functional home depends on a reliable infrastructure, which is why we prioritize prompt response times and professional results.
In addition to our appliance installations, we offer expert drain cleaning to resolve stubborn clogs and keep your pipes flowing freely. Whether you are dealing with a midnight leak
From initial call to get a quote, everyone was responsive and accommodating. Same day quote and installation the next morning. Great communication, called and texted before arriving and did a great job. All the thousands of 5 star reviews are accurate. Great company with great people at all levels
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Scottie
May 8, 2026
5.0
Prime responded very quickly. Had some problems with our water heater and the service person Derrick Camargo was great. He explained everything in detail, so any lay person could understand. His attitude was very friendly and wold not hesitate to to use both Derrick and Prime Pumbing again. Prices were also reasonable. He gave us a choise of A fixing the parts and receiveing A/C, water heater check, and furnace check, or just the parts.
DL
Debbie Long
May 6, 2026
5.0
Absolutely the best experience! Martin and Chris were prepared for what I wanted but most importantly what I felt I also needed regarding an additional water bib…they gave me a number of options and the cost and let me know the other options would remain as well! I have the water access in my home at a reasonable price! So professional and not trying to upsell me just what the options are! I’d call Prime Plumbing again and ask specifically for Martin and Chris! Thank you!’
AS
Amber Salmon
May 6, 2026
5.0
Jose was phenomenal. He was professional and very informative during the whole process. Helped me understand what we found and identified ways I could continue to keep my system operating efficiently. He was good with my boys who loved his truck and wanted to be part of the whole process. Prime plumbing will be my first call the next time I need help.
RC
Rob Cavender
Apr 27, 2026
5.0
I have a wife at home with a 1 week old. Had some septic issues, and we were not able to use our drains. They put my on the schedule and gave me a time window that was quick and accurate. Jose texted and called me with his expected ETA about 30 minutes before his arrival. Jose arrived and greeted me with enthusiasm, gave me a clear understanding of what work was to be performed, finished the job and exceeded expectations. Prime plumbing was a life savor, and if I could also give Jose 5 stars I would. I am not a guy to leave reviews, BUT Jose and the team at Prime deserved it. Thanks again!!!
Prime Plumbing provides comprehensive plumbing services including leak detection, drain cleaning, water heater services, sewer repair, hydro jetting, repiping, water filtration and softening, fixture installation, and emergency plumbing. Our services cover both repair and installation of various plumbing systems, including tankless water heaters.
Are you available for emergency plumbing?
Prime Plumbing offers round-the-clock emergency plumbing services. Our team is available 24 hours a day, 7 days a week, including holidays, to address urgent plumbing issues in Nampa and surrounding areas.
Do you handle both residential and commercial plumbing?
Yes, Prime Plumbing caters to both residential and commercial plumbing needs. We provide our services to homes and businesses throughout Caldwell and the neighboring communities.
Do you charge a dispatch fee?
A dispatch fee is applied to all new service calls. This fee covers operational costs such as fuel, insurance, and vehicle maintenance. The exact amount is communicated to customers when they schedule their service.
When is payment due?
For residential services, payment is required upon completion of the work. Certain projects may necessitate a 50% deposit before work commences.
How can I prevent frequent drain clogs?
To minimize drain clogs, refrain from disposing of grease in sinks, utilize drain screens, and schedule periodic professional cleaning services like hydro jetting to maintain clear pipes.
When should I replace my water heater?
Water heaters typically have a lifespan of 8-12 years. Consider replacement if you notice signs such as rusty water, leaks, or insufficient hot water production.
Is it safe to use chemical drain cleaners?
Chemical drain cleaners are not recommended as they can damage your plumbing system and are harmful to the environment. Professional cleaning methods or mechanical solutions are safer and more effective alternatives.
Why does hiring a licensed and insured plumber matter?
Engaging a licensed and insured plumber ensures that your plumbing work is completed safely and correctly, minimizing the risk of property damage and potentially hazardous plumbing malfunctions.
Do you offer free estimates?
Prime Plumbing provides complimentary estimates for numerous services, particularly for substantial repairs and installation projects.
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