We couldn’t be happier with the work 1st Choice Painting company did for us. Their attention to detail was impressive from the prep work all the way through the final cleanup. They were conscientious, careful, and clearly take pride in doing the job right.
Their pricing was fair, and one thing very important to us is that they use their own employees rather than subcontracting out the work. Everyone who worked on our house knew what they were doing and treated our home with care.
The owner, Jeff, was great about offering advice when we had questions or weren’t sure what would work best.
We would absolutely use them again and highly recommend them to anyone looking for a painting company that is professional, conscientious, reasonably priced, and actually cares about the quality of their work. Hire them, sit back and trust them, they know what they are doing.
MW
Malcolm Wilson
Aug 22, 2026
I hate to leave negative reviews as I understand that it can impact the livelihood of others, but I feel the service that we received here did not align with the amount of money that we paid, and that others deserve to know of my experience.
We hired 1st Choice Painting to paint most of the interior of our home. There were definitely positives. We had a large wallpapered wall that was stripped, textured, and painted. It's impossible to tell there used to be fuzzy textured wallpaper there. Overall it was nice to have fresh paint throughout the house. Jeff was also responsive when we raised concerns and ultimately sent a painter out twice afterward to touch up some of the problem areas, which we appreciated.
Unfortunately, we were disappointed by the overall attention to detail and the number of issues that needed follow-up, some of which are still unresolved.
Several areas were missed or incomplete when the crew initially finished, including the primary bathroom skylight was not painted, portions of the kitchen, and other spots that required painters to return. While we appreciate that Jeff sent someone back twice to address some of these items, many of them were things we felt should have been caught before the job was considered complete.
There were also issues with the drywall and texture work. We believed an approximately 8-inch band around two rooms was going to be repaired and re-textured. One area was completed but the new texture was noticeably raised compared with the surrounding wall, while the other area wasn't addressed. To Jeff's credit, he acknowledged that there had been problems with verbal promises during the quoting process not being properly communicated to the paint crew.
The kitchen was another disappointment. We offered multiple times to remove the existing wallpaper ourselves, but were told their team would seal and prepare it so the finished surface would look good. Based on those assurances, we left it in place. The final preparation and finish did not meet our expectations, and we would have removed the wallpaper ourselves had we understood how it was going to be handled.
Probably the most egregious misstep is that We discovered that the wrong paint formula had been used. We had part of the house ourself and provided the name and formula that we had used, but a different white base appears to have been used, resulting in a noticeable color difference. We mentioned this to Jeff several times, and while he was typically responsive to our messages, he never acknowledged this. Unfortunately, correcting that would mean repainting entire areas, so we're now trying to do our best to keep track of which rooms have which paint for future touch-ups.
Another disappointment for us is the condition the house was left in. We found masking materials still in place, lights left hanging from their housings, a chandelier cover that needed to be resecured, paint on our new refrigerator, miscellaneous food wrappers and water bottles, two large bags of debris, and a 5-gallon bucket containing leftover liquid paint and empty cans. One of our toilets had also been used and left unflushed, and we found a smoked cigarette butt left in one of our interior rooms, suggesting one of the workers was smoking in our house.
We appreciate that Jeff listened to our concerns, acknowledged some of the problems, and made an effort to send painters back to improve several areas. However, considering the amount of work that was initially missed, the preparation and workmanship issues, the incorrect paint formula, and the condition the house was left in, the overall experience fell short of what we expected from a professional painting company.
There were parts of the project that turned out well, but we would strongly recommend getting every detail of the prep work, repairs, paint specifications, and final cleanup expectations documented in writing before starting a project.
